Essays on Managing Culturally Diverse Employees - ELIDI Energy Case Study

Download full paperFile format: .doc, available for editing

The paper 'Managing Culturally Diverse Employees - ELIDI Energy " is a good example of a management case study. ELIDI Energy is a company that provides solar power energy for consumers in Australia. Its head office is based in Queensland, Australia. It also has other branches in parts like Western Australia and the Northern Territory. Its employee base amounts to about one hundred permanent employees and several others on short contract terms. About 95% of employees at ELIDI Energy are drawn from different countries other than Australia. It provides solar power for residential and commercial properties in different parts of Australia.

A large percentage of its employees are salespersons, solar panel installers, and lead originators (Yang & Konrad, 2010). The fact that most of the company’ s employees are drawn from different countries, they hold different cultural and ethical values that ultimately creates a culturally-diverse work environment. These employees need to make some adjustments to accommodate one another and coexist in the company. Studies indicate that a change of culture often affects the effectiveness of newly enlisted employees drawn from different countries (Prabhu, 2009).

Cultural diversity in the workplace should be of concern for employers in order to protect minority employee groups from mistreatment, discrimination and institutionalized bias (Panda, 2010). Cultural diversity in organizations means that people from different ethnic, religious, gender and racial backgrounds work together with the aim of achieving a company’ s vision, goals, and objectives (Holvin, Ferdman & Sands, 2004). There has been a significant increase in the cultural diversity of employees in most of the organizations across the world. This has caused the human resource department of nearly every single organization in the world to determine strategies that the company can use to leverage effectively the advantages of having a culturally diverse workforce and how to overcome the difficulties that may arise from the situation (Badea, 2013).

This report will highlight the efforts that the human resource function at ELIDI Energy is making to maintain its culturally diverse workforce. ELIDI Energy has a culturally diverse workforce that requires an intricate balance by its human resource department to achieve managerial success. The organisation’ s employees are about one hundred and they are drawn from different cultural backgrounds to fill the personnel needs of ELIDI Energy.

The workforce meets the energy needs for consumers of solar power across Western Australia, Queensland and Northern Territory. Notable, 95% of the workers at ELIDI Energy are drawn from different cultures across the world. For purposes of this report, a questionnaire was administered through emails sent to the employee job mail contacts given by the human resource manager. The questionnaire intended to capture how ELIDI Energy manages its culturally diverse workforce, the policies put in place towards this end, and the notable challenges it experiences.

The questionnaire that was administered to employees of ELIDI Energy is presented below. Questionnaire SECTION A. (FOR HUMAN RESOURCE DEPARTMENT EMPLOYEES ONLY ) Please take the survey below by responding to the questions based on your own intuition. Your honest opinion would be greatly helpful. The responses would help ELIDI Energy to improve its core values, operations and relationship with employees.

References

Ayoko, O., & Konrad, A. (2012). Leaders’ transformational, conflict, and emotion management behaviors in culturally diverse workgroups. Equality, Diversity and Inclusion: An International Journal, 31 (8), 694.

Badea, M. (2013). Cultural Influences in Human Resources Management. Review of General Management, 17(1), 179-186.

Combs, G.M. (2002). Meeting the leadership challenge of a diverse and pluralistic workplace: Implications of self-efficacy for diversity training.Journal of Leadership and Organizational Studies, 8(4), 1-16.

Guillaume, Y., Dawson, J., Otaya-Ebede, L., Woods, S., & West, M. (2015). Harnessing demographic differences in organizations: What moderates the effects of workplace diversity? Journal of Organizational Behavior, 36 (6), 101-154.

Holvino, E., Ferdman, B., & Sands, D. (2004). Creating and Sustaining Diversity and Inclusion in Organizations. USA: Blackwell Publishing Limited.

Karinsky, L. (2002). The Influence of Culture on Human Resource Management. Available online [Accessed 5/9/2015].

Konrad, A., Yang, Y., & Maurer, C. (2015). Antecedents and outcomes of diversity and equality management systems: An integrated institutional agency and strategic human resource management approach.Human Resource Management, 54 (4), 123-126.

Nelson, J., Porns, L., & Wolf, P. (2012). Developing efficacy beliefs for ethics and diversity management.Acad Manag Learn Edu, 11(1), 49-68.

Panda, S. (2010). Managing Cultural Diversity-Strategies for Organizational Success. Journal of Contemporary Research in Management, pp.9-17.

Prabhu, C.M., (2009). Managing Diversity at the Workplace through Diversity Management Strategies- A conceptual Study. IASMSJBS, 11(2).

Robbins, S., Judge, T., Millett, B., & Boyle, M. (2013). Organizational Behavior. Melbourne, Australia: Pearson Group.

Shih, M., Young, M., & Bucher, A. (2013). Working to reduce the effects of discrimination: Identity management strategies in organizations. American Psychologist, 68(3), 145-157.

Stevens, F., Plaut, V., & Sanchez-Burks, J. (2008). Unlocking the benefits of diversity; all inclusive multiculturalism and positive organizational change. Journal of Applied Behavioral Science, 44(1), 116-133.

Tervonen, K. (2012). The Role of Diversity Management in Human Resource Management in Hotel Business.

Yang, Y., & Konrad, A. (2010). Diversity and organizational innovation: The role of employee involvement. Journal of Organizational Behavior, 32(8), 1062-1083.

Download full paperFile format: .doc, available for editing
Contact Us