ITMultiple Answer Questions1. Which of the following are examples of instance-level information relevant to the fulfillment process? ( 3 )a. When did we send the goods? b. Which suppliers are prompt and which ones are habitually late in delivering the materials ordered? c. What was the total of the sales order? d. What was the total of the invoice? e. Which materials are sold most frequently? 2. Which of the following accounts are affected by a shipment of goods to a customer? (3)a. accounts payableb. accounts receivablec. cost of goods soldd. finished goods inventorye.
bank account3. Which of the following are examples of process-level information relevant to the fulfillment process? (3)a. Which customers are prompt and which ones are habitually late in sending the payment? b. Which materials are sold most frequently? c. Which materials are procured most frequently? d. Which vendor do we buy from most frequently? e. What is the average time between creating a sales order and sending the shipment? 4. Which of the following information is included in the definition of each operation in a product routing? (3)a. the work center where the operation is performedb. the person performing the operationc.
time needed to complete the operationd. materials used in the operatione. status of the operation5. Which of the following are examples of process level information from the production process? (2)a. What is the average time needed to produce a product? b. What is the average time taken to complete each step in the routing? c. What are our company’s bestselling products? d. How much time did it take to complete production order #1?e. What is the status of production order #1?6. Which of the following are master data used during the production process?
(3)a. bill of materialsb. customersc. routingsd. work centerse. suppliers 7. Which of the assumptions of the fulfillment, procurement, and production processes are not valid in the integrated process? (3)a. Sufficient production capacity is available. b. Sufficient quantities of the finished products are available to meet a customer order. c. Sufficient quantities of raw materials are available to make the needed products. d. The procurement process is triggered by a need to increase inventory. e. The fulfillment process is triggered by a need to fill a specific customer order. 8.
In the integrated process, after which of the following steps is there a decision point? (3) (Wang 1997). a. Create purchase orderb. Create sales orderc. Authorize productiond. Receive shipment from vendore. Create purchase requisition9. A stock requirements list can display which of the following information about a material? (3)a. planned ordersb. invoices from vendorsc. production ordersd. customer invoicee. order reservations10. Which of the following are intra-company processes? (2)a. Human capital managementb. Supply chain management c. Asset management d. Customer relationship management e. Supplier relationship management Part B: WrittenDefine the following terms: 1.
Human capital management (HCM) refers to an integrated approach that aims to direct and develop people’s capabilities to realize considerably higher levels of organizational performance. 2. Lead time refers to the time period between the commencement and completion of any activity.