The paper "Information Technology Project Lead at Telstra Corporation Limited" is a great example of a management case study. Telstra Corporation Limited (TLS) is a leading multinational telecommunication enterprise based in Australia with over 100 years of experience, ranked in the top ten listed Australian organisations and a place in the Global Fortune 500. Moreover, the firm has in excess of 38, 000 employees globally meaning it has a diverse mix of individuals with an array of skills (Telstra, 2014a). Substantively, it implies that to run such organisation with huge magnitude to successful heights, job analysis constitutes significant roles of human resource management. 1.3 Fit of the Job Position into the Larger Organisational Scope To ensure value creation and market leadership, the firm offers services such as “ fixed broadband, mobile, data and IP, network application & services (NAS), digital media and international” (Telstra, 2014b).
This calls for an individual in collaboration with a subordinate team who can aid in the realisation of the business development process for customer-oriented value creation and market leadership within the specified resource, time and expected quality so as to meet expectations of diverse stakeholders.
Indeed, this is where information technology project lead fits in since projects are strategic engagements for attaining organisational goals and competitiveness (PMI, 2000, p. 17). 1.4 Purpose of the Report The ultimate focus of this report is to critically outline 3 appropriate job analysis techniques that can be used to explicitly develop a job description for an Information Technology Project Lead. In this regard, the report assesses and presents the most plausible option among the numerous techniques within the context of the job, organisational goals and position fit within the larger organisation as described in subsection 1.1, 1.2 & 1.3. 2.0 ANALYSIS PLAN This section outlines the steps that the report follows in conducting job analysis using various analysis techniques.
IT Project Lead is not a new position in various organisations. However, Telstra has no known IT Project Lead who can coordinate various IT innovation projects instead they rely on the internal control mechanism and other managers, especially those in business development and research and development to be project lead thereby denying them an opportunity to focus on their domains.
The techniques to be utilized to take cognizance of the complex nature of the organization, time required to effectively employ the techniques, effectiveness in collecting required data and ease of use by the targeted respondents. The plan utilised in the report follows the framework developed by Marriott, Davies & Gibson (2009, p. 4); Swansburg (1996, p. 277) albeit with modification and domestication. In the first instance, the organizational problem/ opportunity that necessitates the need for a new job position is outlined. This is followed by determination of objective (s) to be solved by the new position.
The third is to establish the requirements for this position and specifications for the required individuals in terms of skills, training and experiences. Additionally, the later lead to the establishment of data requirements, probable sources for the data and appropriate tools to be utilised in collecting the data. Finally, through comparative qualitative approaches and longitudinal approaches, the requirements for the position are established. The focal area under consideration as a result of interacting with IT project lead and secondary literature so as to gain prior information points towards the establishment of requirements for the job title and the requisite skills probable job holder should have attained.
For a successful job analysis, the techniques should adequately inform decision-makers about job requirements such as skills required in the job description and specifications of the appropriate individuals (Befort & Hattrup, 2003, p. 18). Thus, under these two critical areas, the analysis techniques should help uncover task performances which are core to the job and contextual performances which are necessary in navigating social world at the workplace (Jawahar & Carr, 2007, p. 330; Hosie & Sevastos, 2009, p. 136; Bandura & Lyons, 2012, p. 95).
Additionally, the techniques should highlight possible appraisal approaches since this is requisite in performance management (Kennerley & Neely, 2003, p. 213).