The paper "Knowledge and its Management - NBN & Asbestos " is a great example of a management case study. Knowledge management has become a subject of much discussion in the modern knowledge era. Organizations are required to follow and adopt effective knowledge management lifecycles and strategies so as to manage, leverage value from their logical assets for competitive advantage. The report provides a brief introduction on the benefits of effective knowledge management, analysis of various sites on how the National Broadband Network (NBN) Company as a case study has failed in its knowledge management approaches to control asbestos fiber, a critical analysis of how the company’ s contractor-Telstra has failed to adopt effective knowledge management approaches to discover the hazardous effect associated with the exploitation of asbestos fiber across sites in Australia, the case study is critically and theoretically analyzed based on knowledge audit about stakeholders, the knowledge required for tasks and knowledge needs to be captured, stored, organized and disseminated for future decision-making. The overall conclusion is made on the importance of developing an effective knowledge management system. 1.0 Introduction Knowledge management is considered an important topic in the industry world as well as information research sectors.
It is important to note that organizations depend on large amounts of data and information in accomplishing their day-to-day business activities. However, data and information cannot be considered knowledge until the value is achieved from it. Knowledge management can be defined as the multidiscipline system of achieving the intended organizational objectives by using the knowledge acquired in a more effective manner. It is the explicit and systematic way of managing vital knowledge as well as its related processes of creating, acquiring and organizing, disseminating, exploiting and applying the knowledge (University of North Carolina 2012).
Today’ s information-driven economy demands organizations to discover the most opportunities and values. The ability to understand the relationship between data, information and knowledge promote effective knowledge (Todd, Groff & Thomas 2003). 1.1 The benefits of Effective Knowledge Management Today’ s knowledge-based economy requires organizations to deal with different issues such as products and processes complexity, careful attention to the core competencies, and the appropriateness of technical and non-technical knowledge base. Anantatmula and Kanungo (2006) examined that knowledge management influences organizations to encounter different issues that materialized due to the emergence of the knowledge-based economy.
The various benefits such as best decision making, enhanced continuity of the organization and learning, improved employee skill, reduced risks, developing core competencies as well as reuse of information and knowledge can be achieved through effective implementation of knowledge management (Singh et. al. 2006; Dalkir 2005; Davenport et al. 1999). 2.0 National Broadband Network (NBN) and Asbestos case study In this case study, it can be noted that work has stopped at National Broadband Network (NBN) particularly on sites in Australia.
It has been reported that a number of telco-pits in Australia, including the old pits containing asbestos, are being prepared to use fiber optic cables. Furthermore, it has been discovered that part of the pits is being dug using techniques that leave workers and the public exposed to asbestos fibres. In Tasmania, investigations are being carried out by Comcare to determine cases of asbestos safety breaches. This is because of the concerns that during the works, the deadly fibres have been discharged into residential areas. The continuous discovery of asbestos within the pipes and pits handled by Telstra creates a safety concern (National Breaking News (NBN)-the Asbestos at Telstra pits a concern 2003).
This shows how NBN Company has failed in the aspect of knowledge management.
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Sites about NBN & Asbestos