The paper "Knowledge Management Plan for Mobily Telecom Company" is a wonderful example of a case study on management. This paper presents a Knowledge Management Plan for Mobily telecommunication firm that is based in the Republic of Saudi Arabia. Before specifying the strategies used, it is vital to consider the nature of Knowledge management as a type of activity or rather a set of processes. The processes capture knowledge production and its subsequent integration. Such distinguished processes take place within complex adaptive organizational systems that are characterized by distributed continuous learning, problem-solving, self-organizing, and new phenomenon produced by changing business processes. Knowledge may be obtained either before, during, or after activities related to the management of knowledge.
In an attempt to cultivate knowledge, organizations have resorted to making content submission mandatory and including rewards when measuring performance. One of the strategies to be used when formulating a knowledge management plan is the active management of knowledge otherwise termed as push strategy. The personalization approach also forms a knowledge management strategy and simply involves individuals making knowledge requests to experts. Company profile Mobile is a telecom multinational formed in 2004 by a consortium led by Etisalat.
The organization is the second mobile service provider in the Republic of Saudi Arabia and is ranked 13th in the world. Mobily is the first communication firm awarded a license for third-generation service and beyond. The success of the organization is further evident with its listing on the Tadawul Stock Exchange. In addition to this, Mobily enjoys a 40% market share of total mobile subscriptions in Saudi Arabia. At the beginning of March 2008, the telecom company was granted approval by the Communication and Information Telecommunication Commission to purchase Bayanat al-Oula, a licensed data service provider.
During the same year, Mobily bought more shares in Zajil, a leading internet services provider. This is a clear illustration that the company has a strong financial position marked by resource power both human and non-human.