The paper "Type of Skills, Training and Career Development in Becoming a Shift Manager" is a great example of management coursework. Hospitality and tourism is a very fast-growing industry that requires ideal skills for effective management. The sector is divided into various sectors including the hotel industry, tourism and travel alongside aviation. The industry is, however, facing a number of challenges owing to the lack of ideal professionals. Proper management of this industry requires ideal training alongside skill and career development. The industry requires skilled personnel, especially with regard to management. Having been in the industry for quite some time, I would like to point out a number of aspects that are exhibited by a shift manager in this industry.
This, I believe, would help a number of aspiring shift managers. I happen to have established the type of competency needed for effective coordination of a particular day time shift. Such management competency revolves around the ideal management of people, analytical skills, business insights and resource development. These are aspects in which employees in this sector should get ideal training.
Most of the managers in this industry are not ideally trained in a number of business etiquettes, communication and courtesy. This paper examines the type of skills, training and career development in becoming a shift manager of any facility within the tourism and hospitality industry. I chose to focus on the day time shift. Abstract Conceptualization For one to effectively manage the day time shift which happens to handle the majority of the customers unlike the night shift, there is a need to acquire a number of skills. There is a need for such an individual to clearly understand the expected concepts and relationships regarding the coordination of operations.
I find the day time shift to be very involved with lots of operations in entirely all the facilities of this industry. With what I established, effective coordination of such a shift requires a lot of competency and skills. I figured out that it is not possible for one to wake up on a certain day and walk into being a shift manager. This is more so for the day time shift that records the highest number of clients and operations.
One needs to have prior experience for this position as the activities are such that there is no room to stop and learn. Such skills can be attained through a type of training that is acknowledged by the industry for equipping the necessary knowledge of the industry to the trainee. For one to become an effective shift manager there is a need to identify with the right skills and the right institution that can foster training in the relevant skills. I established that a number of shift managers in most facilities are highly trained to handle the coordination of the various sectors.
Through such training, it then becomes possible for the shift manager while still in training to identify the field of specialization and seek to develop it through practise outside training (Kim & Hofferber 2003). Effective management in the hospitality and tourism industry revolves around the effective handling of people. A shift manager in this industry needs to acquire skills that will translate into the right attitude, listening and tolerance. Such aspects should go hand in hand with high-level skills in interpersonal skills and public relations.
The increase in a competition being faced in this industry requires the need to have ideal skills for the partakers to earn a competitive advantage over the many rivals. The need to acquire the ideal training in this training in this industry can not be ignored (Kim & Hofferber 2003).
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