The paper 'Marius Klopper’ s Leadership Demonstrates Emotional Intelligence' is a great example of a Management Case Study. Emotional intelligence is one of the major factors which have been considered to contribute to effective leadership and the success of various business organizations. Emotional intelligence is attributed to the manager’ s ability to understand their employees’ feelings and come up with interventions that contribute to the creation of environments that promote development (Murphy & Pirozzolo, 2009). Emotional intelligence has enabled various organizations to increase their operational effectiveness through the integration of different operations. Emotional intelligence is an important tool for the managers as it enables them to enhance their project's effectiveness and interface with both the external and internal stakeholders in an organization(Quinn & Wilemon, 2006). Therefore, this essay will analyze whether Marius Klopper’ s leadership as the head operations manager demonstrated emotional intelligence.
Additionally, it will identify the basis of my arguments about whether his leadership demonstrates emotional intelligence. This essay will also justify the relationship occurring between Klopper’ s leadership and transformational leadership. Finally, it will identify some of the ways in which Klopper’ s leadership has contributed to the success of his organization. Marius Klopper is one of the world’ s known successful businessmen.
Born in South Africa in the year 1962, Klopper was the former CEO of the BHP Billiton Company, one of the world’ s largest mining organizations. Additionally, he is the Chairman and the executive director of the Group management committee in this organization. Klopper retired from BHP Billiton as a CEO in the year 1st Oct. 2013. His leadership success is attributed to his past careers which include working as a researcher at Sasol petrochemicals and as a management consultant at McKinsey Company (MTD, 2010).
Therefore, the analysis in the parts that follow will show his leadership skills which contributed to his company’ s excellent performance. Case Analysis From the above case, it is evidently clear that emotional intelligence greatly contributed to Klopper’ s leadership success. He effectively adopts the use of teamwork as a method of achieving the organization’ s objectives. This is in line with the concept of emotional intelligence which helps the leaders employ the use of teamwork to achieve specific project goals. This involves selecting individuals with different experiences to work in specific areas to achieve a specific goal.
Through this, managers including Klopper are able to appreciate the importance of interpersonal competencies and effective management as vital requirements of project success (Trabun, 2002). In the above case, Klopper is shown to have high emotional intelligence. High emotional intelligence managers have high technical expertise with aptitudes which enable them to recognize their team issues and the ability to empathize with other employees. This enables them to adopt leadership styles and management skills needed to deal with their employees and the customer’ s needs (Srivsastava & Bharamanaikar, 2004).
Klopper is an emotionally intelligent leader since he respects his employees, customers, and other relevant stakeholders in his past organizations. Emotional intelligent leaders understand the need for the creation of an environment that promotes healthy communication and cooperation. These emotional components are vital since they contribute to the attainment of the organization’ s goals and objectives (Murphy & Pirozzolo, 2009).
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