Generally speaking, the paper "Trying to Understand Knowledge Management" is an outstanding example of management coursework. Knowledge is described as specific information about a specific issue. In recent years, knowledge has continuously been regarded as one of the important assets of an organization. In the modern business world, organizations which are concerned about their survival in the competitive market are always placing a lot of emphasis on knowledge and its management. It is important to note that knowledge management is at today regarded as one of the competitive strategies which organizations use to embrace sustainability.
Owning to the importance of knowledge management in the modern society and business world, there have been various research studies aimed at giving a deeper insight into it. Ideally, one cannot fail to notice the high degree of web presence of knowledge management. There are also many professional, academic, conferences papers, scholarly and corporate reports and articles which discuss knowledge management from various perspectives. The concept of knowledge management has been in existence for around 20 years. Research on this topic started off in the 1990s when the business world was changing; hence necessitating the need for knowledge in organizations in a bid to make them competitive.
The following paper will review the literature on knowledge management. The choice of the articles being reviewed is based on their relevance to the topic. The articles have been gotten from peer-reviewed, scholarly and professional sources, hence their credibility is undisputed. There is no specific definition of knowledge management. Various scholar and professionals have varying definitions which are based on various perceptions. Gartner Group defines knowledge managements are an integrated approach to identifying, collecting, accessing, sharing and assessing an organization’ s information assets (Gartner Group, 1999).
The information assets of organizations include such things as documents, procedures, databases and policies in addition to the technical experience and expertise of employees (Gartner Group, 1999). Other scholars and professionals have different definitions but all of them concur on the management of information assets. With these definitions, there have arisen diverse definitions and perceptions as to what information assets are. In fact, the different definitions of information assets are what that sets the differences in the definition of knowledge management.
On this point, it is important to note that information becomes knowledge when it is processed by people. Moreover, knowledge is turned into o information when it is recorded on various presentation forms (Alavi & Leinder, 2001). With respect to the historical development of knowledge management, it can be noted that the concept started being regarded in the management world in the 1990s. Davenport was among the fist scholars and professionals to talk about knowledge management. According to Davenport (1994), knowledge management is the process of collecting/ identifying, disseminating and the effective use of knowledge.
After several years in which the concept was discussed and evaluated by various scholars and professionals, the Gartner group came up with a definition of knowledge management in 1999 (which has been discussed earlier). Gartner Group’ s definition is the most widely used definition of knowledge management. Knowledge management has been translated to other areas for instance in personal development where personal knowledge management has been evaluated. With the onset of strategy and systems thinking in management, there has also been the development of strategic knowledge management; an approach which is aimed at enabling an organization to achieve a specific set of objectives within a given period of time.