IntroductionOne of the most important areas in organizations where technology is being used today is the Human Resources function. Within the Human Resource section, the earliest manifestation of technology at work was automation of the payroll operations departments. Later, many new technological applications have been merged with existing processes. Some of these technological changes involve use of e-HRM and Closed Circuit TV (CCTV). The main aim of e-HRM is to increase efficiency in administration through improvement in provision of human resource services. On the other hand, CCTV is a cheap and important technological tool for monitoring behavior as well as maintaining proper control over employees.
Electronic Human Resource Management (e-HRM) refers to a technological system that makes it easy for real-time communication to take place. The communication process made possible by e-HRM and CCTV can be very beneficial to a company if handled well. It can facilitate transmission of information in an environment of self-service and interactivity. The term e-HRM started being used in the 1990’s when e-commerce was beginning to be embraced by business players all over the world. Although e-HRM can be very beneficial to an organization, it can have negative effects too.
There are many theoretical considerations that need to be analyzed and assessed in order for the potential benefits of e-HRM to be identified. Benefits of an e-HRM and CCTV systemTransformative effectSome organizations have successfully adopted the e-HRM and CCTV technology in recent times. They are using the technology as a platform for improving the manner in which HR processes are conducted. This allows access to employees by managers to be easier, leading to better decision support.
However, many organizations are yet to realize that if put to proper use, e-HRM can facilitate the process of transforming existing HR processes in order to make them more effective (Lengnick-Hall 2003 p. 47). Once the transformation process into e-HRM and CCTV systems has been facilitated, an organization benefits from reduced costs as well as improvement in the quality of services offered ((Ashton 2001 p. 112). Enhancement effectEnhancement is the process of introducing new functionality into existing systems. Examples of areas of enhancement include improved integration, self-service and reporting.
However, this approach is often intended to bring about an evolutionary effect to the entire HRM model. It is best applied in organizations whose HRM functions are operating in a transitory mode. Concerning the use of CCTV, organizations benefit from accuracy in the HR process of appraising employees. CCTV technology often requires to be enhanced in order to go with the changing times in terms of improvement in technology and social concerns. Replication effectIn replication, the content and functions of the HRM system that already exists are simply recreated in a manner that resembles an overhaul of the information technology operations of the company.
This is normally done when the existing technology has become outdated and obsolete. For instance, it does not make sense to restructure the payroll services of a company. All that is required is to replicate the functions and implement them using the latest technology.