Constraints in Conducting an Online Business - Coursework Example

STUDENT’S NAME: INSTITUTION: INSTRUCTOR’S NAME: DATE: MANAGEMENT PLAN Related projects The shopping web solution, business aims at expanding its products and service provisions by initiating related projects that will link up with a web business. These projects include physical delivery of products and services whereby the customers can be able to place orders online by login into the website, thereafter, the web solution will deliver the service or the products offered. Another project is that of ensuring a twenty four hour service to the customers, in Australia, there are many customers who are absorbed into internet shopping, they, therefore, demand a customer service that lasts for twenty four hours, this is a strategy that will ensure full satisfaction of the customers. A website will be created by the company whereby it will be equipped with full information about the intention of the company; this will enable the customers to login to the website and take full information. Integration of technology in business is a great achievement because it enables multiple operations to take place in the business. For the case of shopping combined web solution, it provides quite a range of services to the customers at a glance. Customers are able to get all the shopping solutions via the internet and this covers global customers. These related projects of ensuring customer service access and delivery of products and services will be an advantage to the company because they will be able to serve more customers. Shopping web solution, therefore, contributes towards embracing technology globally and it also saves time and money for travelling while looking for shopping. Constraints Every business whether high profit makes or low profit making must experience some constraints in one way or the other. Online businesses are always subjected to so many constraints which create a challenge to the shopping web solutions. One of the most considered constraint is how to manage resources. This has been a challenge to the business because they are not able to develop the best and appropriate strategy for managing their resources. Aspect of managing resources comes as a fact that many businesses are not able to have a system that maintains the flow of cash in the finance operations. In the case of online business, it is difficult to manage cash flow because the business deals with operations globally and, therefore, it is difficult to have an appropriate financial management tool. Competition is also another constraint in conducting online business; you find that shopping web solution has been under stiff competition from other related businesses. Since many customers prefer shopping online, they need to be treated in an extraordinary manner so that they will keep on coming back to their service providers. Competition result in low prices of goods and customers will tend to taste products and services from other businesses because they offer the same prices. Therefore, it has been a constraint to the shopping web solution in trying to maintain their customers by winning their loyalty and providing quality products. This has forced the business to keep up with quality products such as fresh groceries which will enable customers to come for more. Broad Strategy Phase Phases (& Deliverables - Product or Document) Planned Start Planned Finish Phase 1 Requirements 27/10/04 8/11/04 Phase 2 Design 8/11/04 19/11/04 Phase 3 Development/Test 22/11/04 3/1/05 Phase 4 Documentation/Training/Implantation 21/11/05 17/1/05 Phase 5 Closure 17/1/05 24/01/05 Phase 1 This is the beginning of the implementation process in the related projects that aim at boosting the market on shopping web solutions business. This phase will involve listing the entire requirement that will be relevant to the implementation process. The purpose of listing the requirements is to come up with a budget tool that will ensure the implementation process will be successful. Phase 2 This is the designing stage where the business will design how to go about the implementation process. Designing will involve developing programs in the website, such as coming up with the best marketing solutions and designing a best customer care service to the customers. Phase 3 Development test Every product or service has to undergo development stage; this will enable the business to weigh the ability of the product to strive in the market. For the case of shopping web solution, development test has to be undertaken to ensure that the programs designed and the products and services will be good for the customers. Phase 4 Documentation/training/Implantation This stage involves documenting all the strategies and plans that are geared towards designing an effective implementation strategy. Trainings will be done on employees who will work on the information technology sector and hence they will be able to reach more customers. Phase 5 Closure This is the last phase of the planning process where all the strategies are endorsed by the management and the company has decided to begin the program. Project organization Post Responsibility Executive The executive holds the highest position and is responsible for being in charge of all the activities and operations in the business Senior supplier He will be in charge of all the supplies, whereby he will design contracts with appropriate suppliers Senior users These are the senior users of the facilities in the business, they will be responsible for utilizing the organization resources to ensure success of the business Project assurance The project manager is responsible for ensuring innovative projects which will enable the business to offer distinctive products and services Project assurance The responsibility is to endorse the projects that are developed by the project managers Business analyst The role of the business analyst is to conduct analysis while considering the external and internal environment Senior programmer The role is to ensure that all the programs developed to enable the accomplishment of activities are done as per the plan Programmer He is responsible for designing programs that will guide the business.These programs include designing a website page, designing marketing structure Tester When all the programs and strategies are ready for implementation, a tester will test these programs to check if there is any deviation Integration This is a process of combining the same activities and blending them so as to come up with the most appropriate solution.  Master Schedule The master schedule is a representative of the plans on how the business will conduct its operations to ensure successful implementation programs. The flow chart shows how programs are interlinked to form a complete chart. The whole programs are a website development project which has three stages and are the user interface, servers and the database. The structure is designed such that the user interface will describe all the features that will appear on the website page, these features include a web page, CSS, images and graphics they are used to design a page that will provide easy access to the company website. The server is also another program under a website development project that caters for the programs that are intended for the users of the website, these programs include servlets, action handlers and beans. The database is also another program that is used to create databases for all the operations in the company; it involves Database scheme, database tables and DAOs. All the above programs are used to design an effective delivery system. The flow chart is self explanatory such that the shopping web solution has managed to organize their activities of handling clients online by designing a unique structure. Customers are now able to get a twenty four hour customer service through the integration of internet with the employee efforts. The use of computers and internet has proved to be the best solution for serving a large number of customers. Master Budget operation cost Renting and office space $ 9,000 server $ 30,000 Designers $ 30,000 Miscellaneous activities $ 25,000 Paying other workers $ 20,000 For repairing the computers $ 4,000 transport $ 2,000 The budget above is a master budget that will cater for all the operations that are planned for an extra project in the shopping web solution. The purpose of having a budget in any business is accompanied by the fact that it will be easier to estimate the availability and the ability of finances that the business has. A budgetary control tool is used by the business to control the budget and ensure that the expenditures do not surpass the revenues. Developing such project is a step for the Shopping web solution because they can also extend their services towards enabling online transactions which will enable the customers to use online forms of payments. The use of application on phones is also another strategy that will enable customers to always login to the website at any time at any place, it is a strategy that targets smart phone owners and, therefore, it will increase the number of people who will want to purchase the products online. Since most customers are so much absorbed into technology and most of them are very busy such that they do not have time to go for shopping, this project are appropriate because it saves time for the customers who are busy. Read More