West Yorkshire Fire ServiceResource and Crisis ManagementTable of ContentsIntroduction----- 3Crisis Management in the Fire Service----- 3Fire and Rescue Resources----- 6West Yorkshire Fire & Rescue Authority Resources and Management----- 7Financial Resources----- 7Human Resources----- 10Physical Resources----- 11Compared to other Fire Service----- 12Conclusion/Recommendation----- 12Bibliography----- 14IntroductionCrisis management normally starts in with a thorough audit or organisational risks and identification of different factors that could cause significant problems. However, knowledge of risks is not enough to manage a crisis since equipments and personnel are equally essential. Moreover, effectiveness and efficiency of emergency response depends on how well these assets are managed and maintained.
This paper provides a review and analysis of the crisis and resource management of the West Yorkshire Fire and Rescue Authority. Crisis Management in the Fire ServiceEmergencies, contingencies, business interruptions, and other unexpected events occur. In other cases, an incident not responded to or managed properly at the scene may turn into a crisis. For instance, failure to respond immediately to a small fire could allow it to turn into a devastating large fire. Crisis management is the process of managing events in a crisis to a condition of stability.
A crisis management plan should address the requirements for various skills, disaster operation, media relations, and business continuity after the disaster (Fischer et al. 2008, p. 258). The idea of business continuity is deeply rooted in crisis management (Elliot et al. 2002, p. 2). A positive approach to crisis management demands the implementation of preventive polices which have been developed and checked on a regular basis. A manufacturing company for instance, should undergo auditing in its implementation of policies to prevent physical crisis and losses (Regester & Larkin 2005, p. 203).
Similarly, the fire and emergency service used crisis management to achieve their objective and prevent losses. However, the type of looses in the fire and emergency services organisation are more public than the financial losses in business enterprise. For instance, major property damage and fire fighter deaths are losses that can easily reach the front page of a local newspaper. When there is no crisis management, the possibility of fire and emergency service arriving at the scene with inadequate staffing or are not trained to nationally recognized professional standards is high.
For these reason, when fire and emergency services improve their functions, it is normally through expansion of services, new or improved equipment, or better-trained and competent members. Fire chiefs and other managers need to be ready to face the challenges and issues confronting fire services. They need to have the skills and abilities to move forward and affect change. Their responsibility involves analyzing the problem or issue, setting appropriate goals, and establishing and maintaining an effective approach to the challenge or opportunity. Setting and establishing the plans and policies necessary to accomplish the vision and direct, motivate, and inspire the implementation of plans and policies required to achieve the vision (Barr & Eversole p. 917). In West Yorkshire Fire and Rescue Authority, its sixth Integrated Risk Management Plan or IRMP for the present and coming years 2009 to 2012, seeks to provide improvements for community safety (WYFRA 2009a, p.4).
It is a key component of their modernisation programme that would enable the fire and rescue authority to direct its resources to priority areas based on local risk analysis and assessment.
In 2007, the Audit Commission found the West Yorkshire fire and rescue authority using its resources efficiently and performing well in their service delivery. The previous IRMP that was released in 2004 successfully reduced risks but their roles had expanded and now include climatic change and resilience issues. It is therefore necessary to introduce a more innovative and effective programme to ensure safety of the community (WYFRA 2009a, p.4).