Essays on Improving Decision Making: Telco Company Report

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The paper "Improving Decision Making: Telco Company" is a wonderful example of a report on management. Strive Masiyiwa is the founder of a successful Telco company named Econet Africa. Strive has a long entrepreneurial history and has made many ethical decisions as his multinational telco company rolled out its network in the African continent. In a recent story on his popular Facebook page, he describes how he came onto a collision course with a corrupt African dictator.   Several years ago, Masiyiwa was involved in an operation to roll out the Econet network in the Western African republic of Nigeria.

According to Masiyiwa(2015),   one of the most critical infrastructures in setting up a cell phone network is a Switch Centre. A switch Centre is a large switchboard that handles incoming and outgoing calls for the network. A switch Centre contains expensive and sensitive equipment that needs high security. A switch Centre is thus housed in highly secure buildings that usually costs millions of dollars to acquire. Econet needed such a building to house its Nigerian switch Centre.   Strive and Econet was also under a lot of pressure to acquire the building for the call centre immediately.

Econet had paid the Nigerian government $285 million to acquire the license but one of the preconditions was that Econet would set up their operations immediately. Econet were lucky to find a building that suited their needs. The building that was available was the Liberian embassy building in Lagos. Econet moved to acquire the building but Masiyiwa (2015) decided not to approve the transaction as the money for the sale was being transferred to the Personal Swiss account number of Charles Taylor, the Liberian president at the time.

Masiyiwa (2015) argued that his conscience could not let him transfer money for the sale of a public asset to a private account.   Analysis Masiyiwa (2015) as the CEO of Econet had to make a a rational decision about acquiring the building being offered by the Liberian government. However, the decision could not be rational as there were a number of limitations to rational decision making in the situation. Rational decision making is almost impossible in real life as decision making is always constrained.

Some of the limitations that led to the development of the bounded rationality theory of decision making include lack of enough information, time constraints and the limited decision making skills of the subject decision-maker.  


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