Essays on Project Management in Centrelink Research Paper

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The paper 'Project Management in Centrelink' is a great example of a Management Research Paper. The purpose of this research is to conduct an in-depth analysis of Centrelink organization project management level. The analysis identifies that Centrelink project management through P3M3 encounters business problems which include poor management of organization resources, unclear scope definition, poor verification analysis, and poor competitive advantage. It is this context that this paper seeks to offer a workable solution based on the identified challenges. To ascertain the solutions, the report firstly identifies potential solutions for the company which includes precise scope definition, effective human resource management, and time management.

Lastly, the report engages in an action plan through a pilot study purposefully to assess the proposed solution by using measurement tools such as Gantt chart, questionnaire, and RACI matrix tool. Organization ContextCentrelink is a well renowned Australian governmental organization that focuses on services pertaining to social security across the country (Mitchell 2008). The social security services are central to the corporate institutions, Businesses, Community, and Health Professionals. Centrelink is a multi-national organization that has at least 25, 000 employees working across 25 Australian governmental offices.

Additionally, the company meets the need of at least 6.5 million Australians (Mitchell 2008). Centrelink organization services are basically based on the financial technology industry whereby more than 5 billion electronic transactions are made annually through product and service delivery. Statistically, between 2005 to 2006, Centrelink organization undertook 134 projects rated to a sum of $ 144.7 million (Australian National Audit Office 2007). Business ProblemFirstly, Centrelink encounters challenges in organization resource management. Centrelink's poor resource management arises because resource allocation to different projects is individually based and not geared towards organization objectives, and priorities.

As such, the organization is drowned into poor identification and allocation of resources. Secondly, the organization's poor scope definition of a project position stakeholders to hijack projects and programs of the organization without provisions for additional resource funding. The poor scope definition of the project spearheads project interference by the organization stakeholders due to personal interests and initiatives.

References

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Mitchell, S 2008, ‘The benefits of project management maturity assessments—an analysis of OPM3 cases from Australia, New Zealand, and the United States. Paper presented at PMI.’ Global Congress 2008—Asia Pacific, Sydney, New South Wales, Australia. Newtown Square, PA: Project Management Institute.

Smith, M 2001, ‘Kurt Lewin: Groups, Experiential Learning and Action Research.’ Available at http://infed.org/mobi/kurt-lewin-groups-experiential-learning-and-action-research/. [Accessed 23th/May/2017].

Taylor, P 2015, ‘Questionnaires Design: Asking Questions with a Purpose.’ Available at http://learningstore.uwex.edu/Questionnaire-Design-Asking-Questions-with-a-Purpose-P1028C0.aspx. [Accessed 23th/May/2017].

Trivedi, A 2017, ‘RACI Matrix a Tool for Project Managers.’ Available at http://www.techjini.com/blog/raci-matrix-a-tool-for-project-managers/. [Accessed 23th/May/2017].

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