Essays on Management Information System: Tesco Case Study

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The paper "Management Information System: Tesco" is a wonderful example of a case study on management. Today, in this competitive world sustaining is difficult. Any measures that improve performance are welcomed. Organizations are using different strategies. Each one is duping the other. This is creating additional pressure. To cope with it organizations are using every means. One such way is using a management information system. It helps in decision making. Today all organizations make use of it. With technological advancement, it has become easier. “ Management information system (MIS) is a process where the internal controls of a business covering the application of people, documents, technologies, and procedures by management accountants are used to solve business problems such as costing a product, service, or a business-wide strategy” .

(Brien, 1999) It thus helps in strategies. Reporting is possible at all levels. Today with management information systems things have become easier. Keeping records has become simple. “ It helps to track data related sales, stock, and other important things that will help the company” . (Brien, 1999) This is then compiled. It gives trends. It also helps to compare easily.

Errors are reduced. This helps to prepare reports. Bringing all departments together is possible. Decisions are faster. This has a reduced burden as it is easy to use. Even marketing says “ marketing is where people, tools work together to collect, analyze, find out, and use the information for decision making which are accurate” . (Kotler, Keller & Kevin, 2006) Dealing with people calls for proper records. This deals with that aspect. It helps to build the strategies keeping in mind competitors. The usage has been fast-growing. It is even getting industry base with specifically designed for each. Tesco is using MIS to its advantage.

It is a retail giant. It has used it to increase the market. Here both the product and service are important. Long relations are built on it. The process works as shown below (Maurer, 2008)

References

Berkley B & Gupta A, 2004, “Improving service quality with information technology”, International Journal of Information management, Volume 16, Issue 2

Brien O, 1999, “Management Information System: Managing Technology”, Irwin McGraw Hill, Boston

Caruso D, 2009, “Integrated enterprise resource planning improves performance”, David Caruso & Associates Inc, AMR Research

Chopra S & Laviviere M, 2005, “managing service inventory to improve performance”, MIT Sloan management review

Clark M, 2003, “benchmarking to improve all aspects”, Volume 4, Issue 9, page 183-187

Gupta P & Tyagi R, 2008, “Performance management and scorecard”, UK

Higgins J, 2008, “Tesco Channel Information Management”, Technical Director, Tesco, UK

Lucking M, 2008, “Queue Management in Tesco Stores”, UK

Maurer A, 2008, “Optimization alternatives of information systems for risk management”, Information on Economics, Volume 47, Issue 3, Germany

McLean V, 2002, “improve customer service in insurance industry through MIS”, Micro strategies

Metaxiotis K, 2005, “levering expert system technology to improve service industry”, National Technical University of Athens, Emerald Group Publishing Limited

Newbury, 2007, “Tesco to expand global business by modernising supply chain with MIS’, Micro Focus

Paul T, 2008, “Tesco: the brand experience is everything”, UK

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