The paper 'Organizational Behavior and Securing Competitive Advantage' is a good example of a Management Assignment. The problems that George experienced at ABC Consulting can be analyzed in terms of the basic concepts of organizational behavior at both individual and organizational levels. To begin with, one key concept of organizational behavior that can be analyzed in terms of the problems that George faced at ABC Consulting is the role of management in an organization. Management plays a key role in organizational behavior by determining the performance and general direction which an organization is taking (Wagner & Hollenbeck, 2010, p.
18). This is achieved through the four core functions of management which include, planning the overall strategy of the organization; organizing the structure in the entire organization; leading the organization by providing motivation to the employees; and finally, controlling the performance of an organization through monitoring and evaluation (Wagner & Hollenbeck, 2010, p. 22). For the case of George at ABC Consulting, his problems were as a result of the failure of the management of the company to provide leadership in terms of adequate motivation, giving directions on how to tackle tasks and resolving the conflict about the conditions for qualifying to receive the bonus. In addition to failing to deliver its functions, the management team at ABC Consulting also failed in delivering its roles within the organization.
For instance, because the management failed in its role in making decisions with regard to disseminating accurate information to employees about performance appraisal as well as providing liaison and the right resources for the employees, George experienced uncertainty regarding the bonus, lost motivation in his job and got overwhelmed with the tasks. Apart from problems to do with management practice at ABC Consulting, George’ s problems at the company also resulted from issues to do with the nature of the job he was assigned to do.
In organizational behavior, a job refers to the sum total of an individual’ s assignment at the workplace and the various activities that need to be done for the job to be accomplished (Srivastava, 2005, p. 93). There are five defining characteristics of jobs and tasks which determine whether the job provides motivation to employees and by extension, contributes to organizational effectiveness.
These include: one, the extent to which tasks utilize different skills and talents of the employees; two, how to complete individuals regard a task; three, the level of autonomy employees have in carrying out the tasks; four, how meaningful or significant employees think a task is to the lives of others; and lastly, feedback from the job, which means whether individuals can assess their input and derive satisfaction from their work (Pomsuwan, 2007, p. 179; Lussier, 2011, p. 188; Hellriegel & Slocum, 2007, p.
130-131). All these characteristics were lacking in George’ s first assignment at ABC Consulting. The negative feedback he received from Janet and Daniel both during the meeting and when he handed in his last report on the project contributed to his loss of enthusiasm for the job. Lastly, another concept of organizational behavior that can be analyzed in terms of the problems that existed for George at ABC Consulting as regards individual and group relationships within an organization. Individuals as well as groups make up the internal social systems of an organization (Mills, Bratton, Forshaw & Mills, 2007, p.
276). Since people are vital to the overall performance of an organization, it is the duty of the management to ensure that the human resource of an organization is well managed in terms of interactions between individuals, groups and in dyadic relationships involving an element of superior-subordinate interactions between individuals (Mills et al. , 2007, p. 283). This was the case in the relationship involving George, Daniel, and Janet when working on the project and between George and Janet when George was getting hired at ABC Consulting.
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