Essays on Analysis of Khazana Jewellers Case Study

Download full paperFile format: .doc, available for editing

The paper "Analysis of Khazana Jewellers" is a great example of a case study on management. Khazana Jewellery is a retail outlet having its presence in South India. With growth and diversification, the company has started to face certain problems in areas related to the workforce. The policy of the company to hire the top management has backfired as the employees are not accepting it. Filling the vacancies in-house has not been given attention to. This has hampered their progress and is acting as a barrier to growth. Khazana Jewellers has grown and since the start of the business, it has established around 17 outlets.

The company plans to expand over other areas and considering jewellery as its core business the company has proved the wide market it has. Khazana Jewellers has different kind of jewellery suiting to the requirements of every person. The company has been able to deliver on its principle of satisfying the customer and ensuring that the quality of their products match the standards and ensure that they grow. Khazana Jewellery is looking for ways to amend it. The company is looking to motivate the workforce so that better results are achieved.

The company is looking towards ways to improve the relation which will help to ensure growth. The report will present the different motivational tools and ways which will help Khazana Jewellers to improve their brand image. Purpose of the ReportTo ensure that the communication process between the management improvesTo ensure that stocks are properly maintained and the customer requirements are given a priorityTo ensure that employees are motivated and in-house vacancies can be filled from people within the organisationTo ensure that customer are handled effectivelyTo ensure that employees are motivated and work efficiently and at the same time the communication process improves. About the CompanyKhazana Jewellers started as a “ jewellery stores in 1989” (Khazana Jewellery, 2010) at Chennai and within some time it developed into a retail chain.

The growth of the company can be attributed to the fact that it was clear on the policies to be followed. The organisational framework ensured the company to become a 1300 crore company. It mainly has a presence on South India.

Khazana Jewellery growth was ensured due to “ establishment of chains of jewellery stores in Hyderabad, Vishakhapatnam and Vijayawada” . (Khazana Jewellery, 2010)

References

Alexander A, Page V & Wentling T, 2003, “motivation & barriers to participation in virtual knowledge sharing”, Volume 7, Issue 1, MCB UP Ltd

Burger, Jerry M, 2000, “Personality”, 5th edition, Belmont, Thomson Learning

Beitler M, 2005, “Succession Planning: A hot topic”, retrieved from < http://www.mikebeitler.com/newsletter/07-20-05%20Succession%20Planning%20-%20A%20Hot%20Topic.htm> on May 1, 2010

Dave D, 2003, “Expectancy Theory of Motivation”, retrieved on May 2, 2010 from http://www.arrod.co.uk/archive/concept_vroom.php

Davies D, 2010, “Powerful performance reviews”, retrieved on May 3, 2010 from http://www.fenman.co.uk/traineractive/training-activity/Motivation-to-improve-performance.html

Expectancy Theory, 2010, “Expectancy Theory of Motivation”, retrieved on May 2, 2010 from http://www.quickmba.com/mgmt/expectancy-theory/

Employee Motivation, 2010, “Employee Motivation: Theory & Practice”, Accel Team, retrieved on May 3, 2010 from http://www.accel-team.com/motivation/index.html

Greer C & Virik M, 2008, “Diverse Succession Planning: Lessons from Industry Leaders”, Journal of Human Resource Management, Volume 47, Issue 2, Page 351-367

Ghebre V, 2010, “Goal Setting Theory”, ezine articles, retrieved on May 2, 2010 from http://ezinearticles.com/?Five-Basics-of-the-Goal-Setting-Theory&id=2469149

Goal Setting Theory, 2010, “Goal Setting Theory”, retrieved on May 3, 2010 from http://changingminds.org/explanations/theories/goals.htm

Incentive, Motivation and Work Place, 2010, retrieved on May 3, 2010 from http://www.incentivecentral.org/employees/whitepapers/incentives_motivation_workplace_performance.1824.html

Khazana Jewellers, 2010, “Khazana Jewellers: History”, retrieved on March 2, 2010 from http://khazanajewellery.com/history.asp

Khazana Jewellers Team, 2010, “Khazana Jewellers: Team”, retrieved on May 2, 2010 from http://khazanajewellery.com/team.asp

Khazana Jewellers Website, 2010, retrieved on May 2, 2010 from http://khazanajewellery.com/

Locke M, 2008, “Locke’s Goal Setting Theory”, Understanding SMART Goal setting, Mind Tools Ltd

Lewis M, 2008, “The organisation and Change”, Tata McGraw Hill

Lowery, 1998, “The hierarchical effect: Maslow Hierarchy”, Belmont, Thomson Learning

LeBaron M, 2003, “Culture and conflict”, University of Victoria

Motivation & Performance, 2009, “Motivation & Performance” retrieved on May 3, 2010 from http://www.nwlink.com/~donclark/performance/motivation.html

Robbins, Judge, Millet, Waters-Marsh T, 2008, “Organisational Behaviour”, 5th Edition, Pearson Education

Rose J, 2006, “Motivating Positive Performance”, suite 101.com, retrieved on May 3, 2010 from http://trainingpd.suite101.com/article.cfm/performancemanagement3

Schein E, 1997, “Organisational Culture & Leadership”, San Francisco, Jossey- Bass

Smith, Robert D, 1994, “the psychology of work and human performance”, 2nd edition, New York, Collins

Stephen R and Timothy J, 2007, Organisational Behaviour, 12th Edition, Prentice Hall of India Private Limited, New Delhi

Shahid K, 2005, “A study on employee motivation”, Elijah Institute of Management Studies, Thissur

Motivation questionnaire, 2010, “Motivational Questionnaire”, retrieved on April 30, 2010 from http://www.planetpdf.com/forumarchive/test%20MOTIVATION%20QUESTIONNAIRE.pdf

Smith J, 2010, “Motivational Questionnaire”, retrieved on April 30, 2010 from http://www.relatebetter.com/Reports/mq_sample_report.pdf

Sample S, 2009, “Motivational Questionnaire”, retrieved on April 30, 2010 from http://www.uat.shl.com/WhatWeDo/SHLReports/Documents/SHL_Reports_pdfs/SampleEmployeeMotivationReport.pdf

Download full paperFile format: .doc, available for editing
Contact Us