Essays on Importance of Effective Communication in Conflict Resolution Coursework

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The paper "Importance of Effective Communication in Conflict Resolution" is an outstanding example of management coursework.   Communication is the act of passing information from one person to another. There are three components that complete communication process; these components are the sender, the receiver and the message. Communication, thereby, is the process where the sender conveys the message to the receiver. There are several means through which communication process takes place. In the day to day, life communication has been the most important aspect that people cannot live without. Communication occurs in different places at different time.

Communication has been used as a tool that enhances the achievements of goals. People need the information to know what they are supposed to do; therefore different situations determine the type of the message being communicated. Effective communication, therefore, has proven to be a major tool that solves a challenge in many situations (Achua, 2012). Conflict is a situation where two or more parties are in a state of disagreement. The conflicting parties are in a state of incompatible objectives and, therefore, the actions of one party differ from the actions of another party.

This causes the two parties to disagree because they have conflicting objectives and all of them want their objectives to be accomplished. Conflicts arise in many situations and you find that there are no other means of resolving these conflicts other that the use of effective communication. Most places that conflict arises are at the workplace, it is, therefore, the role of human resources manager to develop a strategy for conflict management (Cahn, 2013). Conflict management and negotiation is, therefore, the process of dealing with a conflict situation in a mature, rational and effective way.

Conflict management involves effective communication between the conflicting parties so that these parties can resort to negotiating and, therefore resolving the conflict. Conflict resolution is different from conflict management in the sense that the conflict resolution is the process of ensuring that the conflict has come to an end. Before reaching a conflict management strategy, it is always important to understand the stages of conflict so as to determine the appropriate means of employing conflict management tools. Understanding the stages of conflict Latent conflict: this is a conflict stage whereby people or employees have conflicting ideas, personalities, values and needs.

This situation exists because people do not agree with the ideas of another one. In the process of debating which ideas agree the best, conflicts will arise. This is the first stage of conflict where people argue with other people’ s ideas, but they lack the means of expressing their disagreements (Deutsch et al. 2013). Conflict emergence: at this stage the parties begin to realize that they have different ideas, values and opinions.

They, therefore, tend to look for ways of expressing this argument. In the course of one party finding ways to express to the other party that they do not rhyme in their ways of doing things, it will cause tension between the parties. This will cause the emergence of conflict though the parties are in a tense situation. Escalation stage: this is a state where the parties have tried to express their disagreement, but fail to come into a resolution. The conflict will therefore escalate, and the parties will begin to heighten their means of expressing their disagreements (Dozier et al, 2013).

There is more tension on this stage and the conflicting parties begin to consider the other opponents as enemies. This is the most feared stages in any conflict because the parties may resort to fighting. The parties’ conflicting may begin to take sides and to increase the intensity of existing tension.


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