The paper 'Environmental Management and Operation - Masdar" is a good example of a management case study. Sustainability is very vital in organizations. Many sustainability impacts are substantially influenced by operation management decisions and therefore operation management must encompass requirements of sustainability management (Savaskan, Bhattacharya & Wassenhove, 2004). Appropriate environmental and social performance objectives, targets and indicators need to correlate with the quality, cost and other conventional performance measures. This, therefore, means that the organization’ s operation networks are being implemented so as they can stand the new performance requirements which are more aligned to social responsibility conscious and environmental management systems design and economic sustainability (Zhu, Sarkis & Lai, 2008). It is noted that the growing challenge in developing and implementing sustainable operations is a clear reflection of a worldwide growing environmental and ethical awareness.
Sustainable operation management requires close interrelationship between all involved actors, ensuring that at the same time, the economic, environmental and social performance is developed in regard to the product total life-cycle (Zhu, Sarkis & Lai, 2008). This, therefore, leads to the conclusion that operation management is a section in management that deals with the design, operation and improvement of the processes and systems which are implemented in the creation and delivery of products and services in an organization. Operation management plays a very vital role in the delivery of an organization’ s strategy.
This is due to the fact that there has been a shift from mass production, high volume and low-cost production to environmentally demanding performance and measures on quality speed and cost of delivery (Hall, 2000). This has substantially changed the competition platform and therefore calls for strategic operational management if at all the company has to remain competitive.
In other words, operation management works towards giving the organization competitive priorities in terms of cost, time, quality and even flexibility.
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