The paper “ The Importance of Incentives and Rewarding Employees” is a convincing example of the assignment on human resources. The human resource department is a pillar operational concept in any business. The department deals with the recruitment of the employees, their welfare in the organization, remuneration, and termination of their employment. In the organization, the human resource carries out the task of employees’ development through training and promotions. One of the main functions of this department is the employees’ motivation and dedication in the company (Sullivan, 2000). This is done through the offering of incentives, pay increase, and promotions.
The human resource management is categorized into management and operational functions sections. These two sections form the most important aspects of human resource management in today’ s working environment. The managerial part of the human resource department deals with planning, staffing, organizing, controlling, and giving instructions. Operative functions of the human resource department involve procurement, compensating employees, career development, the motivation of employees, and maintenance (Che Rose & Kumar 2007). Service industryIn the service industry, the human resource department acts as the major player in the running of the business.
The hotel industry is one of the main areas where the concept of human resources can be applied. This is due to the importance attached to this department by the companies’ employees. The human resource department acts as the face of the company where workers can take their grievances as well as welfare. To manage employees in the service industry, the human resource manager has to make efforts to cater to the employees’ welfare. The employees must be well motivated to be able to serve the customers in a proper manner.
Managers in service industries such as hotels and in some cases suffer from high turnover rates (Benitez, Martin & Roman, 2007). This can be attributed to failed managerial skills in the human resource department or incompetent managers. The service industry managers need to devise methods of managing their employees through effective human resource department. For the hotel business to maintain the employees, the human resource department must make efforts to know what can greatly motivate the employees and hence retain them in the industry.
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