The paper “ Strategic Operations Management” is an impressive example of the case study on management. To date, there has been a certain amount of confusion on the things that do and do not constitute an operations strategy. There have been those that have tried to identify the generic building blocks of this strategy-but even they assume that these could also be part of a tactical, operational management approach. One of the more oft-repeated and accepted definitions comes from Slack and Lewis. They suggest that there are four basic operations strategy perspectives (Lewis and Slack, 2003): A top-down reflection of what the whole business wants to doa bottom-up activity whereby operations strategy improvements build a business strategyA translation of market requirements into operational decisions andThe exploitation of the capabilities of operational resources into chosen markets. One would have to agree to a certain degree each operations strategy is unique and individual to the firm.
Furthermore, research seems to suggest that many of these operations strategies utilize similar building blocks. One would have to even then have to understand the fact that an operation strategy for any given firm in order to be effective would have to employ unique strategies. In the core traditional sense of the term, operations management has been concerned with the management of costs, but this focus has recently changed to the management of value.
The concept builds on the premise that organizations needed ideally to compete for either at low cost or by providing differentiated products in order to be profitable and yo avoid being stuck in the middle (Lamming and Brown, 2000). The term itself in wide in terms of the scope of its responsibilities and draws upon a range of functions within the organization and cannot be limited to a specific department.
An innate and clear understanding of the nuances of strategic operations management is essential to the organization if it has to compete in the market. Major decisions about and strategic management of core competencies, capabilities and processes, technologies, resources and key tactical activities necessary in the function or chain of functions that create and deliver product and service combinations and the value demanded by the consumer could be identified as the functional strategy aspect of the operations strategy variable.
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