The paper “ Operations Management and Success in Organisation” is a meaty example of the literature review on management. The success of an organization is the core goal of every organization. All organizations thrive to achieve success and gain a competitive advantage over other firms. This success is largely dependent on the three arms of the business organizations: operations; marketing and finance activities of the company. Over the years the shift has moved to the operations aspect of the management of the business. The operations of the business can be described as the processes that the business engages in.
operations, as defined by Kumar & Suresh (2009), is focused on the efficient use of inputs in producing outputs of the required quality. Therefore operations management involves the use of the resources in the operations to add value to the process in accordance with the standards set by the organization. It is this factor that most defines the success of the company. The operations management has various factors which are the success factors of the whole process. These factors include the quality t of the products or service; International Standards Organisation Standards certification; Just in Time processes; and most recently quality environmental management of the process.
If all these factors are management then it has an impact on the success of the company. The success of the company in this paper will be taken to mean the competitive advantage and financial performance of the organization. This paper therefore will review previous literature that has been done to establish the link that operations management practices have with gaining competitive advantage in the global market and the performance of that company. A literature review can be defined as a discussion of previously done literary works on a given subject or topic (Writing Center n. d) that seeks to give the background for the study of the topic.
This review, according to Birmingham City University, should ideally include comparisons of the different views on the said topic and a critical discussion of the issues raised and identification of possible gaps that need to be filled with any new research (Denney and Tewksbury 2013).
Birmingham City University Center for Academic Success Study Guides: writing [online] available from: library.bcu.uk/learner/writingguides/1.04.htm
Corbett, C. J., & Klassen, R. D. (2006). Extending the horizons: environmental excellence as key to improving operations. Manufacturing & Service Operations Management, 8(1), 5-22.
Denney, A. S., & Tewksbury, R. (2013). How to write a literature review. Journal of Criminal Justice Education, 24(2), 218-234.
Duarte M, Brito L, Serio C and Martins G S 2009 Operational practices and financial performance: an empirical analysis of Brazil Manufacturing companies Brazilian Administrative Review ISSN 1807-7692 [online] available from: www.scielo.br/scielo.php?script=sci_arttext&pid=S1807-76922011000400004
Dunu S and Ayokanmbi F 2008 The Impact of ISO 9000 certification on the financial performance of organisations. Journal of Global Business Issues
Easton G and Jarell S 1998 the Effects of Total Quality Management on corporate performance: an empirical investigation. Journal of Business 253-307
Frohlich M and Westbrook 2001 Arcs of integration: an international study of supply chain strategies journal of operations management pg. 168-184 vol. 9
Flynn B, Huo B and Zhao X 2010 the Impact of Supply chain integration on performance: A contingency and configurations approach. Journal of Operations Management pg. 58-71
Gharakhani D, Rahmati H, Farrokhi M and Farahmandian A 2013 Total Quality management and organization performance [online] available from: www.pubs.sciepub.com/ajie/1/3/2/
Green K, Whitten D, Inman A 2008 the impact of logistics performance on organizational performance in a supply chain context. Supply Chain Management: an International Journal vol 13 pg. 217-327
Han S, Chen K and Ebrahimpour M 2007 the Impact of ISO 9000on TQM and Business Performance, the Journal of Business and Economic Studies Vol.13 pg. 1-25
Heras I, Dick P, Cassadesus M 2002 ISO registrations impact on sales and profitability: a longitudinal analysis of performance before and after accreditation International Journal of Quality and Reliability Management in Duarte M, Brito L, Serio C and Martins G S 2009 Operational practices and financial performance: an empirical analysis of Brazil Manufacturing companies Brazilian Administrative Review ISSN 1807-7692
Horvathova P and Davidova M 2011 Operations Management practice of Organizations’ Strategic Management in Relation to the Environment International Conference on Financial Management and Economics IPEDR vol.11 (2011). IACSIT Press, Singapore
Ittner D and Larcker 1996 measuring the impact of quality initiatives on firm financial performance Martin P and Patterson J 2009 on measuring company performance within a supply Chain International Journal of Production Research pg. 2449-2460
Isaksson A and Lantz B 2015 Financial Performance in Small Manufacturing Firms in Sweden International Journal of Business and Finance Research pg. 11-20
Karim A 2015 ISO certification and financial Performance: a review The Journal of Global Business Management Vol 11 n/2 October 2015 issue
Kleindorfer, P. R., Singhal, K., & Wassenhove, L. N. (2005). Sustainable operations management. Production and operations management, 14(4), 482-492.
Kotabe M 1992 Global Outsourcing strategy: R &D, manufacturing and marketing interfaces.
Kumar A and Suresh N 2009 Operations Management New Age International (p) Limited
Lai, K. H., Cheng, T. C. E., & Tang, A. K. (2010). Green retailing: factors for success. California Management Review, 52(2), 6-31.
Li S, Nathan B and Rao S the impact of supply chain management practices on competitive advantage and organizational performance Omega the International Journal of Management Science 2004 pg. 107-14
Manders B and Henk J 10th October 2012 does ISO 9001 pay? - Analysis of 42 studies [online] available from: www.iso.org/iso/news.htm?refid=Ref1665
MCU Quality [online] available from: mcu.edu.tw/-ychen/op_mgm/notes/part 4
Powell T 1995 Total quality management as competitive advantage: A review and empirical study. Strategic Management Journal pg. 15-37
Royal literary Fund n.d Literature Reviews [online] available from: https://www.rfl.org.uk/resources/what-is-a-literature-review/
Shi M and Yu W Supply chain management and financial performance: literature review and future directions International Journal of Operations &Product Management 2013 Vol.33 pg. 1283-1317
Sila I 2007 examining the effects of contextual factors on TQM and performance through the lens of organizational theories: an empirical study Journal of Operations MANGEMENT 83-109
The Writing Center at UNC-Chapel Hill literature reviews [online] available from: www.writingcenter.unc.edu/handouts/literature-reviews/
Torraco, R. J. (2005). Writing integrative literature reviews: Guidelines and examples. Human Resource Development Review, 4(3), 356-367.