Essays on Applying Motivation Theories - ABC Consulting Case Study

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The paper 'Applying Motivation Theories - ABC Consulting " is a good example of a management case study. George had just completed his MBA and was excited about stepping into the real world where he dreamed of being a management consultant. After applying for a job, George was given two offers by two large organizations. One was from Big 4 organization and the other from ABC Consulting, a medium-sized company. The Big 4 organization offered a better salary and exposure to big-name clients and multimillion-dollar projects. However, George assumed that consultants in larger organizations worked extremely long hours, in conflict-ridden environments, and under the ‘ kiss up, kick down' management style.

Money was important to George but more important was work-life balance, the freedom to be creative and having supportive and collaborative colleagues. In the end, George chose ABC Consulting because he believed that the company's espoused values matched what he wanted. The HR director informed George that he was eligible for the company's bonus system after working for three months, after which the company would evaluate him. The mistake came in when the HR director mentions that the probation period was just a formality and that every employee of the company got into the bonus system after all.

George translated this to mean that he did not have to work very hard since at the end of it all he would get a chance to be enrolled in the company's bonus program. This presents the second case of miscommunication that occurred between the company and George. The project With his review meeting approaching, George decided he would make amends with the client report. He saw it as an excellent chance to be creative and add his own ideas.

He would be in the office by 7 am and not leave before 7 pm, and often continue working at home. In the end, he completed what he thought was an excellent report, and emailed it to Janet and Daniel two nights before it was due. His morale took a dip after he saw that he was not being treated fairly by the company, people who had heaped a lot of praise on him saying that he was the best and that they were looking forward to working with him.

George felt demoralized and realized that each morning he did not feel like going to work and when he went there was no urge to be creative and do any extra work. In short, he just went because he was required to go. Over the next few weeks, George's enthusiasm for the job gradually went down as he felt that there was no need to work hard. He came to work later, left earlier than usual, and took increasingly longer breaks.

He was no longer interested in ‘ dazzling' anyone. The thought of resigning crossed his mind, but so did the 10% bonus he was entitled to if he stayed. Analysis of the case study George's problems at ABC Consulting started during the interview when the area manager described him as a smart character and that they were looking forward to working with him. First of all, George was delusional on the exact type of environment he would be working in. He assumed that there would be a work-life balance, the freedom to be creative and having supportive and collaborative workmates.

As it turned out, George did not like being criticized or directed as it can be seen from the moment that his area manager questioned his report on the project. Being his first assignment, George should have expected that the report would not be perfect and should have taken Janet's comments positively and work towards improving his reporting skills.


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