The paper "Organisational Behaviour - Storming and Norming Stages of Group Development" is an outstanding example of a management assignment. British Airways changed from government ownership to private ownership; this way enabled British Airways to focus on customer service. British Airways (BA) considered the employees through their values, skills, attitudes, and behavior; this enabled employees to improve on performance. BA unblocked the operation system and structure by changing the reward system, work design and the reporting relationship; this enabled BA to improve its operation and provision of customer service (Buchanan, et al. 2005, 203). BA changed the organizational climate; this enabled employees and management teams to be open to each other, thus improving decision-making. BA focused on the new culture and made it permanent, which is the leading factor to its success Question 2A. Outline the sources of “ noise” that impede effective communication, especially electronic communication. (50 words; 2 marks) Naturally occurring noise from natural effects, such as lightning, ionospheric effect, and electronic storm.
Solar noise, galaxy, and hot pot are types of noise resulting from water vapour and oxygen resonance in the earth’ s atmosphere. Thermal and shot noise results from all resistances in electronics, such as semiconductors, and resonant circuits. Question 3A. Identify two critical issues in the forming, storming and norming stages of group development (two issues per stage) and their implications for the effective management of groups or teams. (50 words; 2 marks) Forming: critical issues are; understanding behavior of group members and responding to challenges together.
These issues enable members to work as a team Storming: tolerance and patience among team members and motivation. Members manage to solve conflicts Norming: goal making and being responsible and ambitious. The team functions successfully. Question 4A. Identify two critical sources and two critical consequences of stress that might arise from a large scale change management program.
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