Essays on Use of Human Relations Theory in Anangu Tours Pty Ltd Case Study

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The paper "Use of Human Relations Theory in Anangu Tours Pty Ltd" is a perfect example of a business case study. This paper focuses on some of the theories that are used in organizations in enhancing employees’ performance. Secondly, it addresses the actual theoretical practice in the workplace; Anangu Tours Pty Ltd. Thirdly, the report provides the differences between the expected theories and the actual ones used in Anangu Tours Pty Ltd. Lastly, this report tries to offer recommendations on theories that should be applied in order to advance development in the organization.

This report is based on the organizational behavior of Anangu Tours Pty Ltd. Use of Human relations theory in Anangu Tours Pty Ltd. Anangu Tours Pty Ltd. has employed the human relations model in the management of its employees. This is a theory that was developed by Elton Mayo in reaction to the scientific model propounded by Fredrick Taylor. The establishment of the theory was stimulated by the absence of human aspects and flexibility in the scientific management theory. According to Mayo, consideration of the whole person in organizational management is vital (Kreitner & Kinicki 2010).

He realized that some of the workers in the company improved their performance with increased lighting. On the contrary, the reduction of light also showed that a section of employees reduced their efficiency in the company (Kreitner & Kinicki 2010). Basing on Mayo’ s results, workers in an organization enhance their productivity when they are highly regarded. This implies that employees’ behavior changes when they are under observation; the Hawthorne effect. With regard to this theory, organizations ought to realize that workers feel more significant and useful when they are given attention.

They also desire to be recognized as individuals, rather than as a group in order to perform their duties effectively. The aforementioned needs are more valuable to an organization’ s employees than financial motivation, which is mostly used in the corporate world (Ivancevich & Matteson 2004).

References

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Brief AP & Weiss HM 2002, ‘Organizational Behavior: Affect in the Workplace’, Annual Review of Psychology, vol, 5, no. 2, pp.23-25. http://www.questia.com/SM.qst?act=adv&contributors=Howard%20M.%20Weiss&dcontributors=Howard%20M.%20Weiss

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Findley, L, 2005, Building change: architecture, politics and cultural agency, Routledge, London New York.

Ivancevich, JM & Konopaske, R 2007, Organizational behavior and management, McGraw-Hill/Irwin, Sydney.

Ivancevich, JM & Matteson, MT 2004, Organizational Behavior and Management, McGraw-Hill Higher Education, Sydney.

Kreitner R & Kinicki A 2010, Organizational Behavior 9th Edition, McGraw-Hill, New York.

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