Human Resource Development Plan - Example

Name) (University Affiliation) 1.0 Introduction My dream career has been to one day become an Administrative Manager is some good company and especial Coca-Cola Australia. An Administrative Manager ensures that the organization operations are running smoothly so as to ensure that the organization is productive. The Administrative Manager coordinates, directs, plans all support services of the organization. For small organizations with small offices, there is only one office manager, who is in charge of overseeing all support services while in large organizations, they may require several Administrative Managers who will all specialize in different areas as well as report to different directors. Some of the responsibilities of an Administrative Manager include controlling, planning and administering budgets for the contracts, supplies and equipment’s Administrative Managers are in charge of monitoring the organization to ensure that everyone is safe and secure (Mathis , ‎Jackson & Valentine,2013). The reason why this career appealed to me is because since my lower grades, I have been very well versed with numerical and analytical skills all of which are necessary skills for one to be an administrative manager. I felt from long ago that I would well suit in the post of an Administrative Manager because I have very good leadership skills which I have acquired from leadership positions that I held in high school and in college. I have been a student leader for a long time in our Campus and as a result of my leadership skills, I together with the other team of the Student Union were able to bring changes that were favourable to both the students we represented and t the school management. In this report, I will be analyzing some of the skills and abilities that I have and what skills are needed in the market to become an effective administrative manager. I will then conduct a Need Assessment to identify the training gap and hedge a way forward of how I will increase my employability in the next five years. 2.0 Need Assessment Need Assessment may be defined as a way of identifying training needs and prioritizing the training requirements. This process starts with identifying the skills and knowledge necessary for a specified job. To begin the Need Assessment process, it is important to conduct give a job description based on which I can Identify the knowledge gaps. Need Assessment is a process and as such, this section will be divided into those steps. Step 1: Identify the need This is the first process where you identify what you as the individual need in terms of the individual objectives and goals. In my case, I need to acquire all the necessary skills required so as to fit in the position of an Administrative manager. In five years, I hope to be in the position of an Administrative manager after sitting in as an administrative assistant (Mathis , ‎Jackson & Valentine,2013). Step 2: Determine your current Level of Performance At this level, the individual or the organization should determine their current level of performance. In my case, I am currently pursuing a Bachelor’s Degree majoring in Business Administration which is typically what all large organization requires their Administrative managers to have. Therefore I already have the educational requirements required to fit into this job (Mathis , ‎Jackson & Valentine,2013).. Step3: Determine whether the problem is a training problem By looking through a few job descriptions and checking in several organizational websites, I have come to learn that in order to become an Administrative Manager; the first requirement is that the suitable candidate must have A Bachelor Degree with a major in Business Administration in addition to acquiring the relevant work experience. Many of the company put this across as the job requirements of persons applying for the post of an administrative manager. Below is a summary of what is needed (Mathis , ‎Jackson & Valentine,2013). From analysis of the above requirements, I have met a few qualifications including: attaining the Degree Level and the Degree Field , having the required computer skills and key skills including communication skills, leadership skills and analytical skills all of which I obtained in my student leader position in the past. As indicated in the analysis above, I still do not have the relevant experience which ranges from four to five years in the position of an administrative assistant. I also do not have the technical skills all of which require working in the position of an administrative assistant. Step 4: Training Program to meet the Training Needs In order to acquire all the qualifications that I have not yet met to fit in the Administrative Manager Position, I will need to develop a Five year Plan that will help me is in this position come 2018. This will be as follows: Entry-Level Training This is organized by the University as part of the course to help students put in practice all the skills they have learnt in the classroom. This will be an important start for my career path as it will give me a platform to practice what I have learnt in class in a real job situation. This will take 6 months. Graduate Trainee Program After finishing my degree this year, I intend to enroll for an internship program with Coca-Cola Australia which will be the starting point of my career. This program takes a period of one and a half years and through this program, I will be rotated in different departments in different capacities. In the last 6 months, I will be working in the office of Administrative Manager which will give me the required experience I need Apply for Administrative Assistant Position Having completed my Bachelor degree and gone through the graduate trainee program and the Entry Level training, I will have acquired 2 years work experience ready to apply for an Administrative Assistant position which I will work in for 3 years and which will now equip me with all the necessary technical skills and experience to apply for the Administrative Manager Position. 3.0 Current Skills and Abilities 3.1 Computer skills As an administrative assistant and administrative manager, I will be working with software programs and for this reason; I have gone through computer packages to help me work with spreadsheets, graphic presentation software, and word processing. I can also work with Pastel Software 3.2 Communication skills I have excellent communication skills which are necessary for an Administration Assistant who works in a busy office that requires one to have friendly communication to interact with people (Phillips & Gully,2013). 3.3 Organization skills The job of an administrative assistant requires one to multitask and for this reason, it demands that one is very organized so that you can be able to keep track of your boss’s job. I am very organized in my work and I have especially acquired these skills when acting as a secretary in our savings group. I was in charge of safekeeping of all the documents of the group (Phillips & Gully,2013). 3.4 Time management skills As An Administrative Assistant, one must be able to manage time before they manage that of their boss. I have been a very good time keeper and not a single time did I miss any appointment when I was required to attend a meeting with the student leaders or meetings for our savings group or to school or to church (Phillips & Gully,2013). 4.0 Task analysis Task analysis refers to the process of collecting information regarding a certain job for use in the training program. It explains what should be done to complete a process or a job successfully (Armstrong, 2009). Therefore it means detailed examination of a job role to find out what are the skills, knowledge, motives and self concept needed in a person for effective performance. Through task analysis one is able to find skills gaps i.e. the skills needed to effectively perform a job and the current skills and knowledge a candidate possess. In this case I will compare the skills and knowledge one needs to become an administration manager and my current skills and knowledge to identify skills and knowledge gap 4.1 Organization analysis For an organization to hire you as an administrative manager, one must posse the following skills, knowledge and ability Bachelor’s degree or equivalent in administration management 3–5 years related administrative management experience, including superb word processing skills and solid experience with 3 or more computer applications (including Microsoft Office, Sharepoint, Drupal, Adobe Connect, WebEx, presentation software) Knowledge of the principles and techniques of administrative management including organization, planning, staffing, training, budgeting, and reporting Demonstrated capacity to take initiative and follow through on tasks to timely completion Punctuality and presence in the office Demonstrated capacity to take initiative and follow through on tasks to timely completion Demonstrated ability to manage multiple, competing priorities and deadlines Strong written and verbal communication skills Strong organizational & analytical skills and aptitude for details 4.2 Skills and Knowledge Gap comparing my current skills as outlined above with the required skills for an administrative manager I would say that am in the right track to achieving my dream of becoming an administrative manager in Coca Cola Australia in the next five years. To start with, am already undertaking undergraduate degree in Business Administration which is a key requirement in this area. Being a student leader in the university has also enhanced my leadership skills and critical thinks skills as we are faced with difficult situations which require urgent and effective solution. For instance I a acted as a mediator between the university management and the student to stop a strike planned by the student due to new regulation that the management had introduced which the student viewed them as oppressive. This has increased my leadership skills as I have being able to influence my fellow students in the right way. Moreover, I have taken a computer course which is a another requirement for this position However, I lack some of the skills required for one to be an administrative manager of an organization. To start with, I do not have three to five working experience in the administration field which is a key requirement for this position. Moreover, I lack technical and analytical skills required by an administrative manager to perform his duties. Lastly, I am not well knowledgeable about the principles and techniques of administrative management including organization, planning, staffing, training, budgeting, and reporting and this makes me unsuitable for this position. 5.0 Objective To gain a strong base for learning and career Development as a future Administrative manager To become familiar with and understand the functions, roles and responsibilities of an administrative manager To acquire Knowledge on the principles and techniques of administrative management including organization, planning, staffing, training, budgeting, and reporting 6.0 Training to increase my Employability Employability skills refers to the talents and traits that make one an attractive candidate for a certain job. One can improve his employability skills so as to gain an edge in the job market through education, training as well as practical application. Though am already undertaking an under graduate degree, am planning to do the following to increase my employability as an administrative manager 6.1 Attending a management trainee program in Victoria University I have already applied for a management trainee program that will be offered by a Victoria university in the summer. Through this training, I’ll be able to gain valuable business skills from being a team player to learning how to interview. I will be able to evaluate my course to a whole new playing field and this will increase my marketability as well as open doors in today’s highly competitive job market as I will; Gain a solid grounding in the fundamental principles of business Learn from outstanding business faculty Apply my new knowledge to case studies based on real-world scenarios Receive valuable career coaching 6.2 Attending a management trainee program in Coca Cola Australia After completing my degree, I am planning to attend a Management Trainee Program which is offered by Coca-Cola to talented young professional and graduates to participate in the training of future managers. This will help me achieve my dream to become an Administrator manager in Coca Cola in the future. The training program takes two years and during the first year of the training program, I will have an opportunity to get acquainted with the business of Coca Cola as we will be moving between departments and taking active part in the work of key business areas such as sales training, logistics, business information, manufacturing, asset protection, legal, HR training, finance, and accounting. However, in the second year of this program, I will be only involved in the administrative area where I’ll be given a leadership role in a project team or in the administration department. This training program will greatly improve my interpersonal skills, leadership skill, critical thinking skills, and personal development which are very vital skills when one is seeing employment as an administrative assistant. 6.3 Works as an Administrative Assistant After completing the two years management in Coca Cola Australia, I will seek employment from various organizations to work for. This will enable me to attain the three to five years experiences, enhance my technical and analytical skills and other skills, knowledge and abilities an administrative manager requires 7.0 Effective training For me to achieve the above stated objectives I must go through training to acquire skills, knowledge, and competencies. However, for me to achieve these skills and knowledge, the training that I am undergoing should effective to achieve the desired results which will give me an edge in the job market. Therefore, to come up with effective training programme the following are crucial (Santos & Stuart, 2003) Establish the participants’ trainings needs Under the stages my trainers’ will establish what skills and knowledge I need to be trained on as well as establish what I already know The trainer is faced with the task of setting up training objects The trainer comes up with measurable objects Choice of the training methods is also crucial in the development of a training programme the trainer should prepare the course requirements lists References Susan M. Heath field (2011) What is Human Resource Development? Retrieved on 14th August 2014 from http://humanresources.about.com/od/glossaryh/f/hr_development.htm Stead, V. (2007) ‘Business-focused evaluation: a case study of a collaborative model’, Human Resource Development International 7,1:39-56 Santos, A. and Stuart M. (2003) ‘Employee perceptions and their influence on training effectiveness’, Human Resource Management Journal 13, 1:27-45 Michael Armstrong (2009) Human Resource Management Practice Mathis R, ‎Jackson J & Valentine S (2013). Human Resource Management. Phillips J & Gully S( 2013). Human Resource Management - Page 216 Read More