The paper "Historical Development of Operations Management, Technology and Operations " is a great example of management coursework. An organization’ s operations and activities are effectively managed and coordinated through operations management. According to Mahadevan, B. (2010) in their book titled “ Operations management theory and practice” , an organization is made up of different components and functions, which are all integrated. Operations management is entirely focused on the provision of high-quality goods and efficient services. Obtaining competitive advantage necessitates that a business entity tailors its operations to techniques that produce high-quality goods at reduced costs.
Additionally, efficient business operations ensure that produced goods are effectively distributed. However, to achieve efficiency in business operations, there is the necessity of the inclusion of technology in business operations. The applicability of the technology in operations management leads to increased productivity, enhanced business collaboration, improved sourcing procedures and techniques, cost-effectiveness and improved interaction and participation. However, besides the positive impacts of technological inclusion into business operations, its negative impacts are worth noting. Technology has led to among other vices, ethics erosion. Similarly, implementation and subsequent inclusion of technology in operations management are costly. This essay, therefore, focuses on establishing how technology has impacted on operations management in the modern business environment. Operations Management According to Slack et al (2013), operation management refers to the efficient management of activities and resources which result in the production of goods and services.
Ideally, operations management is concerned with basically three technological aspects namely: Product technology, process technology and information technology. The above three technological aspects impact greatly on cost element, productivity as well as fostering competitiveness in the modern business environment. Effectiveness is enhanced through the ability of employees to learn and be highly productive.
The theory of learning curve suggests that employees are on constant learning, and in the long run will increase efficiency. Historical development of operations management Operations management, for long, has been known to be an agent of economic development in a country. In fact, to be precise, the concept of operations management began long ago, tracing back to the eighteenth century in times when Adam smith appreciated benefits brought about by labour specialization (Blecker, 2011). According to Adam Smith, efficiency and effectiveness can be highly achieved if tasks can be subdivided into small tasks.
Additionally, specialization helps in improving the skills of workers. F.W Taylor developed his theory of scientific management basing on Adam Smith’ s concept. From the 1930s – 1950s, production management became an acceptable term, which is in fact in use today. Due to the wide application of Taylor’ s principles today, managers in organizations have developed measures and techniques aimed at increasing efficiency. According to the theory of the production, workers are encouraged to eliminate wastage and in the long run, improve on efficiency. Technology today The term technology has varied meanings, depending on the context in which it is used or applied.
According to Knani (2013), technology refers to the appropriate application of modern and past discoveries to improve on the production of goods and services. It can imply the application of knowledge and skills, the use of modern materials and the application of modern efficient equipment in the production of goods and services. The use of internet has brought in a lot of alterations in the way businesses compete in the business environment.
For example, the internet has led to the establishment of an online form of business operation known as e-commerce. E-commerce involves the on-line undertaking of business operations.
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Slack, N., Brandon-Jones, A and Johnston, R 2013, Operations management, 7th edn. Harlow: Financial Times Prentice Hall. http://carlbamford.weebly.com/uploads/4/4/1/3/4413567/operations_management_6th_ed.pdf