The paper "How to Create Operational Competitive Advantage" is a great example of an assignment on management. In the modern-day globalized business world of intense competition, ports may play an important role in creating value for the port users and especially shippers through the development of their supply chain management that passes through the port. It is imperative for ports to nurture relations with various players within the supply chain that comes under the business-to-business orb-2-b framework for providing maximum value to the users. Together with developing relations, the ports are also required to provide a secure environment for facilitating trade in an efficient manner.
After the terrorist attacks of 9/11, security concerns have also become a major issue for the maritime trade. However, providing port and trade security also requires huge investments due to factors such as an increased focus on supply-chain security and a hike in logistics costs. Although, investing a huge amount during the initial phases might be negative in the short-term but would help a country to secure its ports from a long-term perspective. Further, the roles of the port authorities are also being redefined frequently due to rapid changes at the social, economic, technological, environmental, and institutional levels.
Some important changes that have been witnessed in the maritime trade over the few years include growth in demand for raw materials, an increase in energy-usage, development of the concept of global commodity chains, etc. This paper focuses on the changing roles of the Port Authority of New York and New Jersey and Latin American ports. In the context of ports as elements in value-driven chain systems, illustrate how ports can create operational competitive advantage and contribute to the creation of competitive advantage for shippers whose supply chains pass through the port.
[20 Marks] In the contemporary world of intense competition and increasing complexity in business relations, the ports may help in contributing towards creating value for the port users, especially shippers by enhancing their supply chain management that passes through the port. In order to achieve this, ports would be required to develop relations with various players within the supply chain which falls under the ambit of the business-to-business or b-2-b framework.
However, it is the development of such relations that would be crucial in deciding the customer’ s satisfaction level.
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