Personnel Selection Issues - Assignment Example

Course: Essay Title: Student Name and ID: Tutor’s name: PART -2 PART -A Job Title: Doctor Position Purpose: Diagnose, control and manage patients’ medical condition. Work on the wards and the outpatient hospital as well as refer the patients to an extensive range of other appropriate health care specialists including pharmacists, nurses, radiographers and other personnel in the hospital (Cook, 2009). Typical Job Duties: 1. Observe and provide overall care to the patients on hospital wards and in the outpatient clinic such as analysing patient’s symptoms and the ordering exploratory tests, drug administration, carry out the overall health checks before surgery, making any needed changes to the patient’s treatment regime and checking the improvement. 2. Undertake patient consultations and physical check-ups. 3. Responding to health issues or complications presented by the patients such as diagnosis, treatment, history taking and referral as required. 4. Provide general pre-care and post-operative care and monitor and oversee treatment and intravenous infusions. 5. Coordinate daily with the medical or non-medical staff including the other doctors and the healthcare specialists. 6. Prioritise health problems and intervene properly to support the patient in urgent, complex or emergency conditions, including instigation of effective emergency care. 7. Admit the patients who require special care and further investigations and the treatment of the patient. 8. Identify patient care requirements by establishing personal support with the potential and real patients and other people who are in position to understand the medical care requirements. 9. Promote patients individuality by establishing patient care objectives, educating the patient, families and the friends to understand the condition, self-care skills and medications. 10. Answering questions about the health condition of a patient which may arise from the families, friends and other concerned parties such as the medical personnel and nonmedical personnel. 11. Assure quality care by observing to therapeutic standards, measuring health results against patient care objectives and standards, making or recommending required amendments, observing hospital and nursing divisions beliefs and standards of care laid down by the state board of nursing, state nurse practice act and other major agency regulations. 12. Maintain supportive relationship among the health care members by communicating the information, responding to the demands, participating in team problem solving techniques and building support. Physical Requirements: Should be physically fit and in good mental condition. Should be able to stand, walk and work in highly demanding conditions. Should be able to work for long hours and be able to respond quickly whenever called upon during emergency or critical cases. Working Conditions: Highly stressful which involves emergency scenarios at a very short notices. Working for long hours, and the doctors could be willing to work any shift during the day or at night, on weekdays or over the weekends. Reporting: Should report to the hospital administrator and any other relevant hospital administration. Qualification required: Should have a degree in medicine from a recognised university. A master’s degree in medical science will be an added advantage. Should have a certificate of completion in medical training in the foundation programme. Should have a license from the medical profession association. Skills required: Should be able to maintain brief, accurate and timely confidential records of the patients. Ability to solve complex problems. Should be able to communicate effectively when discussing complex medical intervention. Good time management skills to balance between the medical and the administrative obligations. Ability and willingness to work for long hours. Ability to work under tight pressure. Effective decision making skills. Job Title: Registered Nurse. Position Purpose: To promote and restore patients health by completing the nursing process in collaboration with the medical specialists and the multidisciplinary team members. Also provide physical and psychological care to patients, friends and the families and supervising the assigned team members. Typical Job Duties: Identify patient care requirements by establishing personal support with the potential and real patients and other people who are in position to understand the medical care requirements. Establish a caring environment by providing psychological, emotional and spiritual support to the patients, families and friends. Promote patients individuality by establishing patient care objectives, educating the patient, families and the friends to understand the condition, self-care skills and medications. Answer questions about the health condition of a patient which may arise from the families, friends and other concerned parties such as the medical personnel and nonmedical personnel. Assurance of quality care by observing to therapeutic standards, measuring health results against patient care objectives and standards, making or recommending required amendments, observing hospital and nursing divisions beliefs and standards of care laid down by the state board of nursing, state nurse practice act and other major agency regulations (Cook, 2009). Determine the patient’s problems and needs through the utilisation of multidisciplinary team policies. Maintain a safe and clean working environment by observing the rules, regulations and the procedures. Call for medical assistance from the health care support personnel. Protect the patient’s information by keeping it private and confidential. Ensure operation of the medical equipment by completing the preventive maintenance necessities such as following manufacturer’s instructions, calling for repairs, troubleshooting malfunctions, evaluating the new equipment and the techniques, and maintaining the equipment inventories. Respond to health issues or complications presented by the patients such as diagnosis, treatment, history taking and referral as required. Provide general pre-care and post-operative care. Maintain professional and the technical understanding by reviewing professional publications, attending educational workshops, establishing personal networks and participating in the professional societies. Maintain nursing supplies inventory by checking stock to determine the inventory level, placing and expediting the orders for the supplies, anticipation of the needed supplies, verification of the receipt of supplies, using the equipment and the supplies as required in order to accomplish the job results. Maintain a supportive relationship among the health care members by communicating the information, responding to the demands, participating in team problem solving techniques and building support. Evaluate and planning treatment requirements. Maintain patient’s confidentiality and impartiality. Care for the patients who require special care and further investigations and the treatment of the patient. Communicate with the patients, families and friends to diagnose their medical conditions. Physical Requirements: Should be physically fit and in good mental condition. Should be able to stand, walk and work in highly demanding conditions. Should be able to work for long hours and be able to respond quickly whenever called upon during emergency or critical cases. Working Conditions: Highly stressful which involves emergency scenarios at a very short notices. Working for long hours, and the doctors could be obliged to work any shift during the day or at night, on weekdays or over the weekends. Reporting: Should report to the doctor in charge and hospital administrators. Qualification required: Should have a bachelor degree or diploma in nursing. Additional job training and experience will be an added advantage. The ideal candidate should be in possession of a current nursing license from the Australia Health Practitioner Regulation Agency (AHPRA) and the Nursing and Midwifery Board of Australia (NIMBA). Should have at least five year experience in the healthcare facility. Should have a high school certificate or its equivalent. Great understanding of the medical terminology. Skills required: Able to stand and work for long periods of time. Must have concern and a patient nature. Highly organised with a very keen knowledge of acute patient care. Clinical and nursing skills. Bedside manners. Able to multitask. Good listening and verbal communication skills. Medical administering skills. Compassionate. Job Title: In Patient Facility Administrator Position Purpose: Responsible for maintaining the daily accounting, financial, administrative, facility maintenance, health informations, maintenance of the facility’s records, and to create the work schedules for the hospital personnel in order to offer quality service. Typical Job Duties: Responsible for the daily operation activities of a medical clinic or the hospital. To coordinate the activities of all the departments under his or her jurisdiction and also ensuring that they function as one unit. Development of the functional objectives. Review of the managed care contracts and the financial reports. Administer patient care and to serve as a link between medical personnel and departments heads. Physical Requirements: Should be physically fit and in good mental condition. Should be able to stand, walk and work in highly demanding conditions. Should be able to work for long hours and be able to respond quickly whenever called upon during emergency or critical cases (Brattton, & Gold, 1999). Working Conditions: Work in the urban and general care public hospitals and rehabilitation facilities. Work full time and be available during over the weekends, evening hours and whenever there is an emergency or critical case an administrative issues (Bohlander & Snell, 2010). Reporting: Should report to the hospital management and any other relevant management personnel in the hospital. Qualification Required: Should have a bachelor degree in health care administration. Possession of a master’s degree in health administration will be an added advantage. Must have at least three years’ experience in a similar position. Should possess knowledge of public health or long term health care and the health services administration. Should be able to understand the legal regulations concerning the health facility. Skill Required: Good oral and written communication skills in order to be in apposition to work with a variety of professionals. Strong computer knowledge with advanced proficiency in the Work, Access, Excel, PowerPoint, Visio and Adobe Professional of any other Desktop Publishing Software. Knowledge of working with the fax machines and the printers. Able to find solutions quickly to the problems that arise. Able to attend to workshops and seminars so as to keep up with the latest technological advances and the regulations in the health care field. Possess high organisational skills. Able to multitask. Well-honed interpersonal skills that are required to solve conflict and negotiate changes. Able to motivate the staffs who are under him or her in order to be able to work properly. Able to interact and communicate with people from different educational levels and from different cultural backgrounds. Analytical problem solvers with high creativity levels. Highly developed analytical and problem solving skills in a medical environment. PART –B NURSING JOB North West Regional Hospital has the opportunity for a Nurse within its operations in different parts of the country and it is very suitable for an exceptional Nurse looking to for a challenge and also to meet their career objectives. Attractive and highly competitive salary. JOB TITLE: Nursing Location: North West Regional Hospital, Northern Australia. Employment Status: Fulltime. Shift: Rotations. Job Description: The position requires the potential candidate to perform the following duties. Take and record patient’s crucial informations. Provide direct medical care to the patients according to the instructions of the doctor. Assist the doctors and other nurses with the medical and surgical procedures. Perform different documentation and communication duties. Escort and accompany the patients to the procedure rooms. Assist patients during and in offering personal hygiene practises. Administer the medical procedures under the supervision of the doctor or the senior nurse in charge (Bohlander & Snell, 2010). Provide or offer emotional support to the patients, families and friends. To identify patient care requirements by establishing personal support with the potential and real patients and other people who are in position to understand the medical care requirements. Establish a caring environment by providing psychological, emotional and spiritual support to the patients, families and friends. Promote patients individuality by establishing patient care objectives, educating the patient, families and the friends to understand the condition, self-care skills and medications. Answering questions about the health condition of a patient which may arise from the families, friends and other concerned parties such as the medical personnel and nonmedical personnel. Assurance of quality care by observing to therapeutic standards, measuring health results against patient care objectives and standards, making or recommending required amendments, observing hospital and nursing divisions beliefs and standards of care laid down by the state board of nursing, state nurse practice act and other major agency regulations. Determine the patient’s problems and needs through the utilisation of multidisciplinary team policies. Maintaining safe and clean working environment by observing the rules, regulations and the procedures (Brattton, & Gold, 1999) Calling for medical assistance from the health care support personnel. To protect the patients information by keeping it private and confidential. Ensure operation of the medical equipment by completing the preventive maintenance necessities such as following manufacturer’s instructions, calling for repairs, troubleshooting malfunctions, evaluating the new equipment and the techniques, and maintaining the equipment inventories. Maintain professional and the technical understanding by reviewing professional publications, attending educational workshops, establishing personal networks and participating in the professional societies. Maintenance of the nursing supplies inventory by checking stock to determine the inventory level, placing and expediting the orders for the supplies, anticipation of the needed supplies, verification of the receipt of supplies, using the equipment and the supplies as required in order to accomplish the job results (Bohlander & Snell, 2010). Maintaining a supportive relationship among the health care members by communicating the information, responding to the demands, participating in team problem solving techniques and building support. Qualification required: Should have a bachelor degree or diploma in nursing. The ideal candidate should be in possession of a current nursing license from the Australia Health Practitioner Regulation Agency (AHPRA) and the Nursing and Midwifery Board of Australia (NIMBA). Should have at least one year experience in the healthcare facility. Should have a high school certificate or its equivalent. Skills required: Great understanding of the medical terminology. Stand and work for long periods of time. Concern and a patient nature. Highly organised with a very keen knowledge of acute patient care. Clinical and nursing skills. Bedside manners. Multitasking. Good listening and verbal communication skills. Medical administering skills. The ideal candidate should not rely on this list very much since his or her work will not be limited only to the above outlined duties. If your feel that you meet the above criteria please send us a copy of your resume or CV together with the copies of your testimonials and a cover letter to our email address nwrh@med.org.au or visit our website www.nwrh.med.au for more information about the position. NOTE: Only shortlisted candidates will be contacted. PART -3 PART -1: KEY SELECTION CRITERIA Key Selection Criteria for the Job of a Nurse: Should have a bachelor degree or higher qualification. Additional job training and experience will be an added advantage. YES…….. NO……. The ideal candidate should be in possession of a current nursing license. YES…….. NO……. Should have at least one year experience in the healthcare facility. 1. 2. 3. 4. 5. Should be able to work on a rotating shift. YES…….. NO……. Should be highly organised with a very keen knowledge of acute patient care. Should have clinical and nursing skills. Preferably should have 2 years working experience. Should have bedside manners. Should be able to multitask. Should have good listening and verbal communication skills. 1. 2. 3. 4. 5. Should have medical administering skills. Should be very compassionate. PART -2: EVALUATION OF THE CANDIDATES Evaluation For The Nurse: The position of the nurse as described within the job description section above have a crucial requirement of good understanding of the medical terminology as well as the associated skills. The candidate will be evaluated based on two (2) strategies. These strategies will focus on measuring the candidate’s education as well as the skills and they are as follows: 1. The first part of the evaluation will comprise of a practical test session where the nurse will be presented with an opportunity to demonstrate his or her part of the understanding of the medical terminology. This session will include different questions associated with the duties and obligations of the nurse and will be designed to test the understanding of the medical terminology of the nurse based on the acquired education. 2. The second part of the evaluation process will include interview designed to measure the personal aspects of the candidate. The position requires the candidate to have some good personal skills which require one to be compassionate with the patients, have good oral and written skills and also show great organisational skills. PART -3: INTERVIEW QUESTIONS The following questions will be used to validate the claim of a candidate for the position of the nurse. 1. Tell us about yourself? 2. What are your personal strengths? 3. Why did you leave your last job? 4. What are your career goals for nurse? 5. Why do you want to work with this hospital? 6. What are your greatest weaknesses for the position of the nurse? 7. How would you differentiate yourself from the other candidates? 8. What would you do if you found that a patient needs medical help and there is no doctor around? 9. What would you do in case you are called for duty at night? 10. How would you feel if you were placed on the night shift during the festive seasons? 11. What would you do in case a patient insulted you and your intelligence? 12. Has anything ever irritated you about the people you work with? 13. What kind of personality do you work best with and why? 14. How did you react when faced with constant time pressure and stressing situation? 15. What was the most difficult period in your life and how did you deal with it? 16. What problems have ever encountered while working in the hospital environments? 17. How would you handle a challenging task? Please give an example. Reference Cook, M. (2009) Personnel Selection: Adding Value through People. John Wiley & Sons: Chichester. Heneman, H. Judge, T. & Kammeyer-Mueller, J. (2012). Staffing organisations, McGraw Hill: Irwin, USA. Kramar, R. Bartram, T. De Cieri, H. Noe, R. Hollenbeck, J. Gerhart, B & Wright, P (2011) Human Resource Management, McGraw Hill: Sydney. Macan, T. (2009). The Employment Interview: A Review of Current Studies and Directions for Future Research, Human Resource Management Review, 19, 3. 203-218. Anonymous. (2013) Job search, viewed 24 April 2013, ww.seek.com.au Monppa, (1996) Personnel Management, Tata McGraw-Hill Education: Nagar Noida, India. Reddy, R.J. (2004) Personnel Management, APH Publishing: New Delhi, India. Mathis, R.L & Jackson, J. (2007) Human Resource Management, Cengage Learning: Stamford. Brattton, J. & Gold, J (1999) Human Resource Management, Lawrence Erlbaum: London. Bohlander, G. & Snell, S. (2010) Managing Human Resources, Cengage Learning: Stamford. Read More