The paper "Project Management Critical Thinking" is a perfect example of a management assignment. If you are a team leader and want to become a ‘ People Person’ , Maxwell (2007) advises that you need to master the art of effective leadership through effective relationships. True, the better part of our living is spent dealing with difficult people. May it is in the workplace or outside of it; we constantly need to persuade our colleagues to join hands in building ‘ harmonious and winning teams’ free of conflicts (Friedley and Bruce, 2005).
This art of persuasion is cleverly inculcated ineffective leaders by Cialdini’ s (2009) claim that “ the power of social proof can be used to effectively reduce conflict in teams” . Following this, the present essay discusses the said claim by providing supportive evidence, followed by a counter-argument and then a sum-up conclusion. The second task presents an analysis of the essay argument. BACKGROUND It is evident that conflicts within teams have become the order of the day. Dealing with difficult people has become the highest cause of headache for many team leaders. This is most prevalent in the workplace, both in small and large multinational companies.
In fact, the majority of Chief Executives as well as smalltime team-leaders are grappling with the idea of minimizing, if not completely eliminating conflicts from their teams. Various studies have endlessly made suggestions on how proactive team-leaders can effectively lead their teams without conflicts (Cloke and Joan, 2011 and Hovland, 2005). Among these suggestions, Cialdini’ s work of 2009 on “ Influence: Science and Practice” advises organizations and individuals on how to develop their persuasion skills. This advice particularly resides in the principle of the power of social proof and how it can be used to effectively reduce conflict in teams. The principle of the power of social proof as indicated by Cialdini (2009) holds that people’ s actions are influenced by the behaviour of others.
In this argument, it is noted that most people make their decisions based on what they observe other people doing. Because of this, the power of social proof becomes “ informational social influence” where people imitate the actions of others (Cialdini, 2009).
Cialdini, R. B. (2009) Influence: Science and Practice, 5th Edition. Pearson Education, Inc.
Cloke, Kenneth and Joan, Goldsmith. (2011) Resolving Conflicts at Work: Ten Strategies for Everyone on the Job, 3rd Edition, Jossey-Bass.
Endy, C. (2011) How to Write an Argumentative Essay. California State University, Los Angeles
Friedley, Sheryl A and Bruce, Manchester B. (2005) Building Team Cohesion: Becoming “We” Instead of “Me”. George Mason University.
Hovland, I. (2005) Successful Communication: A Toolkit for Researchers and Civil Society Organisations, Overseas Development Institute.
Maxwell, J. C. (2007) Be a People Person: Effective Leadership through Effective Relationships. David C. Cook; Hardcover, 192 pages