The paper 'Electronic Medical Record System at the Queensland University of Technology" is a good example of a management case study. The introduction of an Electronic Medical Record System (EMRS) in the Queensland University of Technology, School of Public Health is the conversion of the existing manual record-keeping system into digital format with the use of the latest information technologies to facilitate the health personals as well as to the other stakeholders including the patients and their attendants(1). The complexity of the healthcare system has increased in recent years and the physicians and the healthcare personals have achieved the higher degrees of advanced knowledge in the fields of medicines and the surgery for the cure deadly diseases in perfect manners.
The conversion of the existing healthcare system into EMRS will facilitate all the stakeholders both the primary as well as the secondary ones to benefit from the change as being considered by the QUT Medical Center. The objectives of the project will be fulfilled with the selection and installation of the latest technology in the field and the same would be achieved with the adoption of a changed methodology by the administration of the center.
The installation of the EMRS would benefit the physicians in the shape of authentic and quick data relating to the patients along with their past history, the patients will get proper medical care and treatment in a perfect manner, the administration will benefit from the system in the form of effective delivery of services and authentic record relating to the healthcare as offered by the centre and finally, the general masses will be satisfied with the overall quality services from the QUT center.
The installation and adoption of EMRS will be completed within a period of one month and the total cost of the project will be equivalent to 20,000 AUSD. The cost of the project would be rationalized in terms of the benefits as are associated with the installation of the system in cost-benefit ratio as the benefits are more in economic terms as well as in social cost of the project and the cost will be recovered in a short span of one year period(2).
The implementation of the project will move in a systematic and coordinated mechanism as through the selection of the project team including the project manager, selection of the relevant technology along with the software systems, capacity building of all the stakeholders, especially the healthcare personals and the administrators of the center(3).
1. Raymond, B. and C. Dold. "Clinical Information Systems: Achieving the Vision. Prepared for the Meeting "The Benefits of Clinical Information Systems" Sponsored by the Kaiser Permanent Institute for Health Policy, 2001.
2. Walker J, Pan E, Johnston D, Adler-Milstein J, Bates D, Middleton B. The Value of Health Care Information Exchange and Interoperability. Health Affairs. Web Exclusive, January 19, 2005.
3. Rigby M. Evaluation: 16 Powerful Reasons Why Not to Do It - And 6 Over-Riding Imperatives. Amsterdam 2001.
4. Care AA. Health Information Network for Australia: National Electronic Health Records Taskforce Report. Canberra: Australian Department of Health and Aged Care; 2000.
5. Benson T. Why general practitioners use computers and hospital doctors do not - Part 1: incentives. BMJ. 2002; 325: 1086–1089.
6. Lawler F, Cacy JR, Viviani N. Implementation and termination of a computerized medical information system. J Fam Pract. 1996; 42: 233-236.
7. Wager K, Lee FW, White AW. Life After a Disastrous Electronic Medical Record Implementation: One Clinic’s Experience. Idea Group Publishing. 2002.
Appendix A Deliverables and Acceptance Criteria Page 22
Appendix B Tracking and Monitoring Schedule 28
Appendix C Project Budget 36
Appendix D Cost Management Budget Tracker 47
Appendix E Issue/Action Items Log 48 Appendix F Time Frame 49 (Referred to the student example for more details)