The paper 'The Success of the Hotel Industry' is a great example of a human resources research paper. Cultural diversity is an important component in organizations that targets international clients. AHA operates in the hospitality industry in Australia and assists hotels to formulate and implement measures advancing the business objectives. AHA is made of eight branches based on States and is required to engage with other stakeholders in advocating for the requirements of the hotel industry. AHA has to continue to engage the hotels in employing diverse employees since these employees have numerous benefits in improving the operation requirements.
The employment of diverse employees results in both challenges and benefits to the management of the business establishment. In understanding the role of diversity, 24 respondents from the eight branches were interviewed. AHA mailing list and telephone follow-up were employed in reaching these respondents. All 24 respondents accepted to participate and were able to highlight the challenges and benefits of culturally diverse employees. These respondents recommend training, creating awareness, and supporting the employees through formulating and implementing different frameworks targeting the employees.
Hence, an integrated framework has to be employed in advancing the objectives and requirements of diverse workers in the workplace. The success of the hotel industry depends on the effectiveness and efficiency of hospitality workers. The demands and numbers of customers in the hotel industry are increasing meaning that more jobs would be created. However, the turnover in these establishments is higher, which is a challenge to the operational requirements (Lu, Samaratunge & Hä rtel, 2011). The skill shortage forces hotels to employ employees from different backgrounds and in certain situations, the hotels employ employees from overseas.
The employees from abroad come with specialty visas, which means that the trend of cultural diversity continues to become an integral component in the hotel industry.
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