Essays on The Success of the Hotel Industry Research Paper

Download full paperFile format: .doc, available for editing

The paper 'The Success of the Hotel Industry' is a great example of a human resources research paper. Cultural diversity is an important component in organizations that targets international clients. AHA operates in the hospitality industry in Australia and assists hotels to formulate and implement measures advancing the business objectives.   AHA is made of eight branches based on States and is required to engage with other stakeholders in advocating for the requirements of the hotel industry. AHA has to continue to engage the hotels in employing diverse employees since these employees have numerous benefits in improving the operation requirements.

The employment of diverse employees results in both challenges and benefits to the management of the business establishment. In understanding the role of diversity, 24 respondents from the eight branches were interviewed. AHA mailing list and telephone follow-up were employed in reaching these respondents. All 24 respondents accepted to participate and were able to highlight the challenges and benefits of culturally diverse employees. These respondents recommend training, creating awareness, and supporting the employees through formulating and implementing different frameworks targeting the employees.

Hence, an integrated framework has to be employed in advancing the objectives and requirements of diverse workers in the workplace. The success of the hotel industry depends on the effectiveness and efficiency of hospitality workers. The demands and numbers of customers in the hotel industry are increasing meaning that more jobs would be created. However, the turnover in these establishments is higher, which is a challenge to the operational requirements (Lu, Samaratunge & Hä rtel, 2011). The skill shortage forces hotels to employ employees from different backgrounds and in certain situations, the hotels employ employees from overseas.

The employees from abroad come with specialty visas, which means that the trend of cultural diversity continues to become an integral component in the hotel industry.

References

Abdelkerim, A. A., & Grace, M. (2012). Challenges to employment in newly emerging African communities in Australia: A review of the literature. Australian Social Work, 65(1), 104-119.

Bell, M. P., Özbilgin, M. F., Beauregard, T. A., & Sürgevil, O. (2011). Voice, silence, and diversity in 21st century organizations: Strategies for inclusion of gay, lesbian, bisexual, and transgender employees. Human Resource Management, 50(1), 131-146.

Crossman, J. E., & Clarke, M. (2010). International experience and graduate employability: stakeholder perceptions on the connection. Higher Education, 59(5), 599-613.

Hearns, N., Devine, F., & Baum, T. (2007). The implications of contemporary cultural diversity for the hospitality curriculum. Education+ Training, 49(5), 350-363.

Hutchings, K., De Cieri, H., & Shea, T. (2011). Employee attraction and retention in the Australian resources sector. Journal of Industrial Relations, 53(1), 83-101.

Johnstone, M. J., & Kanitsaki, O. (2008). The politics of resistance to workplace cultural diversity education for health service providers: an Australian study. Race Ethnicity and Education, 11(2), 133-154.

Leveson, L., Joiner, T. A., & Bakalis, S. (2009). Managing cultural diversity and perceived organizational support: Evidence from Australia. International Journal of Manpower, 30(4), 377-392.

Loosemore, M., & Andonakis, N. (2007). Barriers to implementing OHS reforms–The experiences of small subcontractors in the Australian Construction Industry. International Journal of Project Management, 25(6), 579-588.

Lu, Y., Samaratunge, R., & Härtel, C. E. (2011). Acculturation strategies among professional Chinese immigrants in the Australian workplace. Asia Pacific Journal of Human Resources, 49(1), 71-87.

Lu, Y., Samaratunge, R., & Härtel, C. E. (2012). The relationship between acculturation strategy and job satisfaction for professional Chinese immigrants in the Australian workplace. International Journal of Intercultural Relations, 36(5), 669-681.

Mapedzahama, V., Rudge, T., West, S., & Perron, A. (2012). Black nurse in white space? Rethinking the in/visibility of race within the Australian nursing workplace. Nursing Inquiry, 19(2), 153-164.

Saltmarsh, S., & Swirski, T. (2010). ‘Pawns and prawns’: international academics’ observations on their transition to working in an Australian university. Journal of Higher Education Policy and Management, 32(3), 291-301.

Shen, J., Chanda, A., D'netto, B., & Monga, M. (2009). Managing diversity through human resource management: An international perspective and conceptual framework. The International Journal of Human Resource Management, 20(2), 235-251.

Solomon, F., Katz, E., & Lovel, R. (2008). Social dimensions of mining: Research, policy and practice challenges for the minerals industry in Australia. Resources Policy, 33(3), 142-149.

Syed, J., & Kramar, R. (2009). Socially responsible diversity management. Journal of Management & Organization, 15(05), 639-651.

Syed, J., & Kramar, R. (2009). What is the Australian model for managing cultural diversity? Personnel Review, 39(1), 96-115.

Syed, J., & Pio, E. (2010). Veiled diversity? Workplace experiences of Muslim women in Australia. Asia Pacific Journal of Management, 27(1), 115-137.

Download full paperFile format: .doc, available for editing
Contact Us