The paper "The Ways to Improve Performance Appraisal Techniques" is a perfect example of a case study on management. This paper aims at analyzing the purposes of performance appraisal at Westpac banking corporations. In addition, a general performance appraisal form that will incorporate the findings in this paper will be constructed in a latter section of this discourse. 1.2 Scope This paper will start with a literature review of the purposes of performance appraisal in a firm according to various scholars but with special reference to Westpac Banking Corporation. This will be succeeded byways through which this institution can improve its performance appraisal techniques and then a conclusion will develop on the same.
Lastly, the general performance appraisal form that incorporates the findings in this paper will be constructed in the final section of this paper. 1.3 Background The definition of performance appraisal has often been cited as being elusive as different scholars have forwarded diverse definitions of this concept. Nonetheless, it is fundamental to comprehensively understand what performance appraisal entails in order to lay a robust foundation in capturing what this concept is all about as well as its purposes at the organizational level. Olabisi (2011, p.
93) defined performance appraisal as a process that entails the deliberate/ purposeful stock-taking which details the success at both the individual and the organizational level in the achievement of the set objectives or goals over a given period of time. It thus details the success in performing the assigned tasks over this particular period of time. This definition supports the presumption that the practices underpinning performance appraisal are deliberate as opposed to being accidental in the firm.
Therefore, this calls for a profound and serious approach in gaining knowledge into the performance of an individual in undertaking his/her task(s). On the other hand, performance appraisal has been perceived as a formal program through which the employer communicates his/her expectations to the employees in regard to their performance and rating done based on how well they have met these specific expectations.
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