The paper “ Specifics of Quality and Standards Management in Mid and West Wales” is a well-turned example of the case study on management. The Mid and West Wales fire and rescue service covers two-thirds of the Wales landmass. This fire and rescue service is governed by regulatory guidance and a series of legislations that revolve around the Fire and rescue services Act 2004. The aims of the Mid and West Wales fire and rescue services are geared towards providing a safe and sustainable community whereby avoidable damages, injuries, and deaths that come as a result of the fire are minimized(mawwfire. gov. uk).
Evidently, the Mid and West Wales fire and rescue services play a fundamental role in averting fire-related damages. In reference to Drucker’ s sentiments, “ You can’ t manage what you can’ t measure” , it is imperative that the aptitude of the fire and rescue services and systems in Wales is keenly appraised so as to ensure that the set standards and qualities of service delivery are being put into account. Moreover, evaluating quality systems in fire and rescue services aids in the identification of the underlying flaws thus rousing the need for improvement. This paper seeks to present a critical assessment of the benefits and validity of the main quality assurance systems that are used by Fire and Rescue Services (FRS) in Mid and West Wales.
It will critically evaluate the appropriateness of quality assurance systems that are incorporated in the existing output measures of the Fire and Rescue Services that relate to the strategic objectives of the alleged organization. Additionally, this paper will present a critical review of the application s of evidential outputs derived from the quality assurance systems so as to ensure that there is consistent proof of quality enhancement within the organization (Estyn 2004). Validity and benefits of QA systems in FRSQuality assurance systems in the fire and rescue services comprise of formal management systems that are used to strengthen its performance or service delivery.
These quality assurance systems tend to raise the standards of work in the fire and rescue departments. They also ensure that there is consistency in the delivery of fire and rescue services.
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