The paper “ The Lancashire Fire and Rescue Organizational Assessment” is a perfect example of the case study on management. The Lancashire Fire and Rescue department lists five strategic objectives as the guidelines for the department’ s service delivery. These are: reduce the number of emergency incidents and their consequences; ensure a safe, healthy, competent and representative workforce; reduce our impact on the environment; help build stronger, healthier and more sustainable communities anddeliver affordable, value for money services. These core objectives are to be achieved with the aid of five key priorities namely: reduce riskenhance resiliencetailor services to meet local needspromote equality and diversity andimprove value for moneyThe Fire and Rescue Service National Framework 2008– 11 is a document that was drafted to provide a guideline from fire and rescue service authorities to follow in adopting policies to continuously improve on service delivery and enhance performance.
In order to deliver and meet the objectives, the guideline has six core elements as follows through which individual fire and rescue services departments would base their own integrated risk management plans: PolicyOrganizingPlanning and ImplementingMeasuring performanceReview PerformanceAuditingThis first part of this paper analyzes the validity and benefits of the documents against each element, appraise the appropriateness of any QA system and reviews the application of evidential outputs from the QA systems to ensure consistent proof of quality enhancement within the organization. PolicyThe department has incorporated a number of policies to facilitate the delivery of services to the community and ensure the proper function of the department as a whole.
In this respect, The Lancashire department has a number of policies pertaining to training the community, fire prevention, employee safety among others. One of the most visible areas that the department has scored highly is educating and creating awareness in the community on fire fighting and prevention measures.
Prevention is one of the main policies that the department has given weight and dedicated alt of resources.
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(Retrieved online on 24th Dec 2009 from)