Essays on Report About Queens Hospital Health Trust Assignment

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ABSTRACTThis paper begins with a basic introduction giving an insight into the general background of Lister Ward as a part of Queens Hospital. It then goes on to detail the purpose of this report explaining its main aim of discovering the managerial challenges afflicting the ward so as to find the solutions to these challenges. Thereafter, the paper gives a description of the methodology that was used during the research work for this report. It gives a break down of the primary methods that were mainly used as well as the secondary methods used in small part. The paper then delves into Lister Ward’s current training provisions with a view of ascertaining the adequacy of the provisions or lack thereof.

It gives a critical analysis of the training as well as recommendations as to how the training can be improved. A critique of the management and leadership is then given. This is followed by proposals concerning these management and leadership challenges. The conclusions and recommendation are then summarily provided on how best to improve the management of Lister Ward in its bid to adequately cater to the many patients it serves on a daily basis.

TABLE OF CONTENTSAbstract……………………………………………………………………2Contents…………………………………………………………………. .3Introduction: 1.1Background. .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... 1.2 Purpose. .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... ..44Methods …………………………………………………………………. ..5Current training provisions………………………………………………. ..6Adequacy of training………………………………………………………6Management and leadership issues to be addressed………………………. 7-8Proposals…………………………………………………………………. 9-12Conclusions………………………………………………………………. .13Recommendations…………………………………………………………13Appendices………………………………………………………………. .. 14References………………………………………………………………. ..15INTRODUCTION1.1 BackgroundLister Ward is a constituent ward of Queens Hospital that caters to male patients. It is an integral division of Queens Hospital as it is a surgical ward that offers similar services to those of the main hospital. As such, it requires proper management much in the same way that a main hospital requires. Following the wards re- organisation, it has been experiencing several challenges that have undoubtedly been an obstacle in the adequate care of the ward’s patients.

Most of these challenges can attributed to poor management a failure of leadership. PurposeThe main objective of this report is to pin point the various management and leadership issues afflicting the ward. This will help in identifying the solutions to these challenges and in turn increase the level of efficiency in the ward’s provision of healthcare services to their patients. METHODSThe methods of data collection used in this report were mainly primary methods.

Some of the methods used included the use of questionnaires, interviews and observation. This was crucial so as to obtain information from both the staff and the patients on a first hand basis. It was also very helpful in that the response was almost always instantaneous meaning that less time was wasted in the collection of this data. It was also cost effective and more accurate. It is on the basis of these first- hand accounts and observations that the findings of this report were founded upon. Nevertheless, secondary methods of data collection were also used especially the use of the ward’s organizational records which were very helpful in analysing the ward’s past and present managerial practices.

CURRENT TRAINING PROVISIONThe current training provision at Lister Ward revolves around the recruitment of student nurses who learn/ train on the job. The training programme goes on throughout the year whereby each student is required to train for a minimum of six months. The selection criterion is strictly for those who studied nursing at the university/ college level.

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