The paper 'The Retail Industry in Australia - Employment Relations" is a good example of a management case study. The retail industry in Australia has been growing for many years. The business has evidently experienced a momentous transformation over the years. Retail outlets have almost doubled and the turnover has also increased as a result (Forbes-Mewett, Griffin, Griffin, and McKenzie, 2005). Takeaway food stores and supermarkets have increased replacing mixed business stores and corner grocery stores. Some of the retailing businesses that developed during the 19th and the 20th centuries were the motor vehicle retailing, cosmetics stores, chemist stores, bookstores and newsagents, clothing stores, and hairdressers.
By the 20th century, the retailing industry in Australia saw the evolvement of photographic film processing, and video hires outlets. Since then, the industry has been growing because of the advancements in technology. In Australia, trolley collectors are viewed as employees because they are employed by a certain organization o provide their services. Nevertheless, the growth in the industry has been faced by many conflicts. The word ‘ workplace conflict’ possesses an extensive spectrum through its meaning, types, and grounds.
Conflict, as cited by Anderson, Teicher, Griffin (2005), refers to a process that starts when a group or person distinguishes opposition and differences between him/herself and a different group or person regarding resources and interests, practices, values, and beliefs. Workplace conflict starts from various interests in the place of work between the employee and the employer. The origin of conflicts in the workplace can be connected to workers’ behaviour in their jobs, work conditions, salary disputes, and unfair treatment (Australian Industrial Relations Commission, 2005). The workplace conflict to be discussed in the paper is underpayment amongst employees. Underpayment of employees refers to a situation where employees obtain less payment than their appropriate payment (Goodwin and Maconachie, 2007).
Underpayment amongst employees can be recognized by assessing timesheets, online check registers, and online PTR/ETR Reports. This is a very bad situation for the most middle class and young employees who focus on paying, rent, buying necessary wants, pay for their education, and other important things. Legislation that the Company Breaches A company that underpays its employees tend to breach several legislations. The first legislation is the Fair Work Act of 2009 that forms a fair workplace relations structure to working individuals, supple for businesses, and supports economic development and productivity (Fair Work Commission, n.d).
The second Act that the company breaches is the Racial Discrimination Act and Sex Discrimination Act that it may be infringing for underpaying its employees because they are from a certain ethnicity and gender respectively (Underhill, 2006). The third Act that the company may be breaching is the Equal Opportunity for Women in the Workplace Act 1999 (Cth).
The Act requires particular employers to uphold equivalent opportunities for all women in their workplaces (Mitlacher and Burgess, 2007). Additionally, breaching these Acts lead to the formation of the Fair Work Ombudsman intended to regulate workplaces in Australia. Roles of Fair Work Ombudsman The minimum conditions or wages that employees are entitled to are given in awards also called modern awards (Fair Work Commission, n.d). These awards fail to apply in businesses with registered agreements that also cover employees. Apart from ensuring that employees obtain these rewards the Australian Fair Work Ombudsman has several roles that the government allows it to perform.
They include (Fair Work Commission, n.d);
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