The paper "Business Process Management in Enhancing Business Processes" is an outstanding example of a management research proposal. Business process management (BPM) has remarkable advantages to organizations in managing their business. If BPM is well-implemented firms using it will have economies of scale in the form of cost savings, time as well as achieving value through real return on investment (ROI). Purpose of conducting the Research. Many organizations have continued to question the capability of IS after many years of deep investment in Information Systems (IS) yet they are yet to realize the benefits.
They are now not quick to invest more in IT and expect quick respond from IS functions. But the current competition among organizations requires improvement in customer services, manufacture of new products and cost reduction mechanisms. This is pushing business processes and their management to the core of the organization’ s priority list. Fortunately, organizations need not look far. Organizations just need to approach process automation from a different viewpoint. More and more CEOs are searching for diverse ways of improving business processes. They are trying at all costs to minimize heavy, risky and expensive investment in IS.
As an alternative, they want to utilize the existing assets and focus their energy on the automation of processes. This is what is currently referred to as business process management (BPM). BPM suite encompasses a variety of technologies. BPM has a software and management practice component used to manage, model and optimize processes. It is used in the management of business processes that interact with human beings and machines within and across organizations. BPM guarantees transparency and visibility in the business process which results in zero error, higher efficiency and output, and stronger legal compliance requirement.
These ensure that an organization is able to adapt to a dynamic marketplace, minimize operational costs, and customer satisfaction is enhanced through improved services. The Research Scope In the current globalization trend, most organizations visions are tailored towards global competition, knowledge expansion, innovation and time to market and product life cycle. Unfortunately, organization are not realizing this because managements of such organizations do not play a keen interest in aligning their IS strategy with that of its processes.
This paper analyses various organizations in different sectors before they implement the business process management (BPM) and after the implantation to see the benefits of the automation system. A questionnaire is designed to find out if organizations are fully utilizing BPM and if the process of business process design involves all-important employees in their particular area of jurisdiction. The majority of organizations have a vertical business structure. Unfortunately, this structure does not fully support the proper implementation of business processes. Horizontal organization structure is proposed.
The study will enable organizations to set and employ BPM solutions to sustain, permit, drive, and nurture the business. Research Question Do the current IS implementation support business processes in organizations? Every organization has set out its vision which needs to be accomplished. In order to achieve the vision, an organization must state its mission which it will follow. By extension, the mission sets forth business processes that must be adhered to by its employees in order to achieve its vision. It is unfortunate that most organizations do not find time to ensure that their IS are compatible with their business processes.
The processes of business which apply the approach of IS business in a strategic manner with the consideration of the best practices, processes, as well as methodologies that are specific to the industry with flexibility in delivery on a platform of scalable technology facilitates the achievements of the market as well as business goals in the enterprise (XSOL Software 2006). For long, organizations have not bothered to design their processes. Such processes have over time only evolved leading to organizations incorporating poor practices, a lot of wastage and too much redundancy.
Applying IS automation to such processes have simply embedded the inefficiencies and made them more resistant to future modifications. In this research, a re-evaluation of current processes at various organizations is carried out to know if management finds time to design their business processes. Does every critical employee in the business process get involved in the design? Processes are used by people. Their participation is vital to a successful result. The research will equally examine if IS has contributed to the crucial role of mitigating against redundancy processes.
With proper implementation of design and incorporation of IS in processes, organizations may find out that almost half of their current processes are no longer necessary. Research Method The research will employ both behavioral and non-behavioral method. For an instant in analysis the business process design it will be critical in analyzing management’ s behavior if they ever involve their junior employees who use the system in its design. When changing from the vertical organizational to horizontal system it will be critical to note if management is willing to adopt this change.
This equally is an aspect of behavior. On the other, the technical proposal to implement the BPM are aspects of non-behavioral aspects in the research study. Source of Data The research will involve case studies of three types of companies that have utilized the BPM. Emphasis is placed on the quantization of the benefits before and after the company fully implements BPM in its operation. A questionnaire is issued to collect data on the organizational structure to support BPM implantation and the degree of employee involvement in the design of business processes.
All data is secondary and is collected from websites of companies under study.