The paper "Predicting Retail Worker Engagement" is a perfect example of a management assignment. As the older workers approach retirement age or become retirement-eligible, they become more engaged than the younger ones. This is attributed to the fact that the older workers become more obligated to their employer and demonstrate stronger work ethics. This revelation is important for the managers since they will be supportive to the older workers in terms of improving their working and living standards. The older workers are seen to be actively participating in the operations of the business.
The managers should therefore be willing to give the older workers duties and responsibilities that would help them keep up with their efforts. The managers would also need to be aware of assigning the responsibilities that require stronger work ethics and higher obligations to the older workers. The duties and responsibilities that would require little obligations would hence be assigned to the younger workers (Berman and Evans, 2013). Moreover, the way the managers treat the older workers is significant, as it will determine the success of the company. The older workers show more orientation toward authority.
This means that the chain of command in the company should be explicit and clear to the older employees. They would also be more willing to be delegated tasks and assigned authority over their junior employees. The managers should be able to delegate authority to the older workers so that they can be motivated in achieving the goals of the company (Armstrong-Stassen and Templer, 2005). In addition, older employees show more loyalty to their employees than their junior counterparts. The display of loyalty by older employees is important for the managers.
They will trust the older workers with some specific tasks than the junior employees. The building of trust and respect among the employees will be fundamental in attaining the objectives of the company and achieving a harmonious working relationship at the workplace (Angus and Reeve, 2006).
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