The paper “ Quality of Working Life and Retaining Generation Y Workers” is a convincing example of a case study on human resources. Quality of Working Life (QWL) is a process of work organization that allows its members within all levels to participate actively in shaping the environment, methods, and outcomes of organizations. It is important to note that QWL works effectively when incorporated with various related theories like job analysis, job design, and job description. They are several major criteria for improving QWL which include total living space, social relevance, development of human capabilities, safe and healthy environment, and adequate remuneration (Dolan et al.
2008, p. 205). Some of the major essential elements of QWL include community wellbeing, social wellbeing, physical wellbeing, financial wellbeing, and career wellbeing. The purpose of this paper is to look at the concept of QWL and how it contributes to organizations’ objectives to retain employees. Part of this study will be based on a Living Case Study, Discpharms Pty Ltd. is the company of choice. The concept of QWL and its significance in retaining employeesAdoption of QWL: As mentioned earlier, organizations hope and expect to sustain growth by looking into the future and taking steps to secure it.
Toward achieving this goal, the adoption of QWL-improving strategies has increasingly gained prominence in the corporate world. In America, for instance, rankings of companies based on the quality of the workplace for employees have conducted annually, e.g. Fortune Magazine’ s list of “ 100 Best American Companies to work for” (Dolan et al. 2008, p. 208). And from a different perspective, the list of ‘ Best Workplaces in India’ produced by the collaboration of Great Place to Work Institute India and The Economic Times is based on the perceptions of employees rather than that of management (Vanmathy et al. , 2009).
These further emphasize the organizational need to attract and retain their employees as the most valuable assets (Vanmathy et al. , 2009).
Dolan, LS, Garcia, S, Cabezas, C & Tzafrir, S 2008, ‘Predictors of "Quality of Work" and "Poor Health" Among Primary Health-Care Personnel in Catalonia’, International Journal of Health Care Quality Assurance, vol. 21, no. 2, pp. 203- 218.
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Meenakshi, G & Parul, S 2011, Factor credentials boosting the quality of work-life of BSNL employees in Jammu region, APJRBM, vol. 2, no. 1, p. 79-90. Retrieved from http://www.skirec.com/images/download/apjrbm/APJRBM-VOL2-ISSUE-1-JAN-2011/2.5%20Parul%20Sharma%20FACTOR%20CREDENTIALS%20BOOSTING.pdf
Saraji, G & Dargahi, H 2006, ‘Study of Quality of Work Life (QWL)’, Iranian Journal of Public Health, vol. 35, no. 4, pp. 8-14. http://journals.tums.ac.ir/upload_files/pdf/_/2896.pdf (accessed 17 April 2012)
Steenkamp, R & Van Schoor, 2006, The Quest for Quality of Work Life: A TQM Approach, Landsdowne, Mega Digital Ltd. 45-50. Retrieved from http://books.google.co.ke/books?id=H8hY2AyaKtkC&printsec=frontcover&dq=Quality+of+Work+Life&hl=en&sa=X&ei=0iWZT9u3A-i80QXg-tnoBQ&redir_esc=y#v=onepage&q=Quality%20of%20Work%20Life&f=false
Vanity, A & Nikhil, M 2009, An exploratory study on the perceived quality of working life among sales professionals employed in pharmaceutical, banking, finance and insurance companies in Mumbai. http://www.thefreelibrary.com/An+exploratory+study+on+perceived+quality+of+ working+life+among+sales...-a0206056230 (accessed 17 April, 2012)
Williams, G., Tehan, M., Williams, D. & Ellison, M 2012, ‘Labour and Employee Benefits: Australia’, Practical Law Company. http://usld.practicallaw.com/3-503- 3758?q=&qp=&qo=&qe= (accessed 17th April 2012).