The paper "Accelerating the Performance Momentum at Sisson Systems" is a perfect example of a management assignment. Sisson Systems, a diversified company conducting multiple business activities including retailing, information technology, facilities management, and financial services, has achieved an impressive record of growth and profitability, with an average growth rate of 20% over the last 15 years. The company has also gained an excellent reputation for quality and customer satisfaction. However, Michael Smith, recently appointed as Sisson's CEO, does not feel that the company can be content with its past achievements. He worries that Sisson's various divisional managers are too focused on their own idiosyncratic ways of doing business and do not share sufficiently in his company-wide vision.
While each division of the company may be successful and profitable in its own right, Smith fears that Sisson Systems is failing to maximize the value of its overall corporate brand. He is also concerned that many of Sisson's senior employees are already happy and prosperous enough that it is very difficult to motivate them to make further efforts. Smith believes that a new company-wide set of human resource management policies and procedures will aid him in achieving his vision of sustaining and improving the company's growth while establishing Sisson Systems as a benchmark for quality, customer satisfaction, innovation, and employee commitment.
An effective performance evaluation system— specifically, the 360-degree performance evaluation method— is recommended as a fundamental element of Sisson's new HRM regime. A brief summary of the company’ s current situation Sisson Systems is a conglomerate that operates businesses including retailing, information technology, facilities management, and financial services. Over the years, the company has gained an excellent reputation for its professionally and successfully managed enterprises.
The company has grown, on average, 20% per year for the last 15 years; and while much of this growth has been due to Sisson’ s acquisitions, organic growth has been significant as well.
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