Essays on Risk Management Manual and Implementation Strategies - the Payne Medical Center Case Study

Download full paperFile format: .doc, available for editing

The paper 'Risk Management Manual and Implementation Strategies - the Payne Medical Center " is a good example of a management case study. The Payne Medical Center seeks to expand its physical facilities and services offered to the community of Roma. The management hopes to add more specialties to have a comprehensive center where individuals can be treated for a variety of diseases. The hospital shall adopt the COSO 2013 Framework to guide its operations. The structure consists of internal control processes that the hospital has adopted to improve efficiencies.

Covered are the center's vision, mission, and values and how the control environment will be managed. It also lists the functions of its board of directors, human resource management strategies, risk assessment, information and communication, and monitoring activities. Risk Management Manual Introduction Located about 480km west of Brisbane, the Payne Medical Center is a small medical practice serving a regional population of about 15,000 people. Dr. Maurice Payne established the healthcare facility in 2001. Dr. Patricia Hart in 2004 and Dr. Veejay Sharma later joined him in 2010. With the need to grow the facility, Subsequently, Dr.

Payne made the two directors and shareholders in ‘ Payne Medical Pty Ltd. ' As of now, the medical center has four full-time doctors, a manager, a full-time registered nurse, and two full-time administrative staff. Although the center has undergone changes to its building to allow for expansion, they are not enough and are creating operational inefficiencies. After much deliberations, the directors have opted to construct a larger facility at the same site. Part of the plan to have an integrated service by having a podiatrist, a psychologist, and a physiotherapist join it.

The center is planning to have a pharmacy. Among the changes to be implemented include: Eight medical specialists A treatment room with four beds Associated amenities Four nurses Six administration personnel Three supporting staff members A pharmacy The management has already hired an architect to come up with concept plans and the total cost which he has placed at $3 million.


Ace Group (2017). 11 Critical Risks Facing the Healthcare Industry - Sponsored Content by ACE Group. Risk & Insurance. Retrieved 17 April 2017, from

Advisory Board (2017). How hospitals can prevent fraud (and address fraud allegations). Retrieved 17 April 2017, from

Deland, E., Gordon, J., & Kelly, R. (2017). Let’s talk about improving communication in healthcare. Columbia Medical Review, 1(1).

Dellinger, E. (2016). Prevention of Hospital-Acquired Infections. Surgical Infections, 17(4), 422-426.

Fetters, L., & Tilson, J. (2012). Evidence-based physical therapy. Philadelphia: F.A. Davis Company.

Foster, M. (2013). Computer systems analysts play important roles in most companies. ajc. Retrieved 18 April 2017, from

Gopal, N. (2009). Business communication. New Delhi: New Age International.

Hage, D., & Abrams, E. (2011). 7 Ways to Improve Accountability for Care. Retrieved 17 April 2017, from

Kabene, S., Orchard, C., Howard, J., Soriano, M., & Leduc, R. (2006). The importance of human resources management in health care: a global context. Human Resources For Health, 4(1).

Klussmann, W. (2009). Philosophy of Leadership - Driving Employee Engagement in integrated management systems. Diplomica Verlag.

Download full paperFile format: .doc, available for editing
Contact Us