Essays on IT Service Strategy & Design Assignment

Download full paperFile format: .doc, available for editing

The paper "IT Service Strategy & Design" is a great example of a business assignment. Organizations are enthusiastic about the adoption of highly affordable and reliable central IT services which reduces activity redundancy and increase organizational innovation. There are particularly special interests in the service that are desired according to the organization functions. Universally, wireless, mobile and cross-platform supporting services are considered useful for a vast organization. These IT Services features are integrated for UAE mall to serve the customers and workers better. Through these services, the mall reputation will be enhanced.

The new services are meant to increase the traffic for all the service users. Consequently, this will improve the mall profitability. Responding to both individual’ s and the mall as whole needs is critical for new services. This will enable the incorporation of roles in mall leadership, management, data storage, training and cost containment. IT reorganization and development is an unavoidable need in the organization working and customer services. The mall IT development is promoted by both positive and negative lessons learnt in the past through the use of available IT services.

Secondly, there are important features that currently excite both the workers and customers which need to be integrated to move forward. Thirdly, the developed fill the gap that exists by coming up with services that are prerequisite for the current unit. The development will address the holistic services to respond to help and user support, communication, data storage, cross-platform support, enhanced security and innovation. The mall IT services will then be client-focused, with transparent culture to supports collaboration and innovation. 1.0 Service Strategy 1.1 Market Identification The mall is an upscale mall, located in a large city and the clientele has very high expectations.

The urban location brings in senior executives and this mall is a popular and stopping choice for shoppers. The standard of the mall is comparable to only two other malls in the vicinity. The mall is prestigious and the customer lists include well-known personalities from entertainment, sports and administration.  

References

Bell, M. (2008). Service-Oriented Modeling (SOA): Service Analysis, Design, and Architecture. Wiley.

Gebauer, H. (2008). Identifying service strategies in product manufacturing companies by exploring environment–strategy configurations. Industrial Marketing Management, 37(3), 278-291.

Heagney, J. (2011). Fundamentals of project management. Amacom Books.

Jun, Y., Edgett, J., Merchant, I., & Summers, D. (2011). Software Project Management Plan. Evolution.

Madhavaram, S., & Hunt, S. D. (2008). The service-dominant logic and a hierarchy of operant resources: developing masterful operant resources and implications for marketing strategy. Journal of the Academy of Marketing Science, 36(1), 67-82.

Mathieu, V. (2001). Service strategies within the manufacturing sector: benefits, costs and partnership. International Journal of Service Industry Management, 12(5), 451-475.

Spring, M., & Araujo, L. (2009). Service, services and products: rethinking operations strategy. International Journal of Operations & Production Management, 29(5), 444-467.

Weske, M. (2012). Business Process Management Architectures. Business Process Management, 333-371.

Download full paperFile format: .doc, available for editing
Contact Us