The paper "Communication Skills and Interpersonal Communication" is a great example of a Management Term Paper. Interpersonal communication is a continuous relay of information that is characterized by a sequence of changes. This type of communication occurs between two people often, and this is commonly referred to as a dyad. Communication can be verbal or non-verbal – as long as there is a proper understanding between both parties. The nature of communication that traverses is determined by each member of the dyad. Interpersonal communication is frequently faced by a lot of hurdles that amount to a failure to achieve desired goals (Goodboy & Kashy, 2017).
The internal limitations such as failure to provide feedback and external ones such as noise all contribute largely to the hurdles. That is why diagnostic tools have been put in place to ensure communication is effective. The barriers that interfere with the effectiveness of interpersonal communication include sentiments, cramming of messages with information, filtering, argot, defensiveness, and differences in culture. Johari Window is a diagnostic tool that has been used extensively to build trust in interpersonal communication.
This trust is built by enhancing self-discovery and the most appropriate way of communication. Being open to others and disclosing some of the most important details about yourself as one way of getting others to trust you; in so doing, they can also get to disclose information about themselves (Floyd, 2017). After building trust, one is able to get feedback from those individuals about their communication skills. This helps familiarize with their own issues and perhaps make modifications if necessary. Figure 1: Quadrant that explains the principle used in the Johari Window In obtaining the feedback from others during communication, one can be able to narrow the blind area and expand the open area for both parties in the communication.
This diagnostic tool aids in establishing a healthy and happy communication. On the other hand, sensitive feedback helps in building more effective and stronger communication. Types of Communication and Categorization of Communicators There are four major types of communication styles leading to the categorization of communicators: feeler, thinker, intuition, and sensor. The feelers enjoy helping fellows, hearing commendations and getting attention shifted to them.
Intuitors enjoy personal time and in this case, they like thinking about important issues; they frequently respond to critical issues of intellectual type (Yasuyama et al. , 2017). Thinkers enjoy the company of those who take notice of their achievements and hate being wrong. They always want to be right; therefore, they can give all their time in something to achieve perfection. Sensors are like innovators – they initiate projects and love to act. That is why they feel better in leadership positions. Using this classification, it is noticeable that each group will be motivated in a different and unique way.
To identify one’ s group, it will be advisable to use a Communications Style questionnaire (Barker, 2016). In so doing, it is possible to identify the interest of those we communicate with. To enjoy a positive and effective interpersonal communication, whatever suits them should be given much priority (Esquivel et al. , 2017). Each group has a varying dressing code, oral and written communication style, and office dé cor and telephone behavior.
Barker, A., (2016) Improve Your Communication Skills. Interpersonal Communication, 2015, pp. 1-14
Bevan, J., (2015) "Jealousy in Interpersonal Communication." The International Encyclopedia of Interpersonal Communication, pp. 1-9, doi:10.1002/9781118540190.wbeic214.
Esquivel, M. I. V., Tjernstad, C. D. B., Mac Quarrie, A., & Tamariz, M. I. (2017). Personal Growth and Leadership: Interpersonal Communication with Mindfulness into Action. In Encyclopedia of Strategic Leadership and Management (pp. 507-525). IGI Global.
Floyd, K., (2017) Interpersonal Communication. Interpersonal Communication, 2015, pp. 1-14
Fritz, J. H. "Interpersonal Communication Ethics." The International Encyclopedia of Interpersonal Communication, 2015, pp. 1-14doi:10.1002/9781118540190.wbeic227.
Goodboy, A. K., & Kashy, D. A. (2017). Forum: Interpersonal Communication in Instructional Settings: Interpersonal Communication Research in Instructional Contexts: A Dyadic Approach. Communication Education, 66(1), 113-115.
Goodboy, A. K., & Kashy, D. A. (2017). Interpersonal communication research in instructional contexts: a dyadic approach. Communication Education, 66(1), 113-115.
Izadi, D. (2014). Book review: Leila Monaghan, Jane E Goodman and Jennifer Meta Robinson (eds), A Cultural Approach to Interpersonal Communication: Essential Readings.
Lustig, W, & Jolene K., (2017). Intercultural Competence: Interpersonal Communication Across Cultures.
Mabuto, T., Charalambous, S., & Hoffmann, C. J. (2017). Effective Interpersonal Health Communication for Linkage to Care After HIV Diagnosis in South Africa. Journal of acquired immune deficiency syndromes (1999), 74(Suppl 1), S23.
Miczo, L. (2015). "Guilt and Interpersonal Communication." The International Encyclopedia of Interpersonal Communication, pp. 1-9, doi:10.1002/9781118540190.wbeic223.
Sabee, C. (2015). "Interpersonal Communication Skill/Competence." The International Encyclopedia of Interpersonal Communication, pp. 1-9, doi:10.1002/9781118540190.wbeic080.
Titsworth, S. (2017). Forum: Interpersonal Communication in Instructional Settings: Improving Situational Awareness for Instructional Communication Research: A Forum Response. Communication Education, 66(1), 122-125.
Yasuyama, T., Ohi, K., Shimada, T., Uehara, T., & Kawasaki, Y. (2017). Differences in social functioning among patients with major psychiatric disorders: Interpersonal communication is impaired in patients with schizophrenia and correlates with an increase in schizotypal traits. Psychiatry Research, 249, 30-34.