Essays on Straregic Operations Management Essay

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The retail customers……………………………………………………………. .18Increasing the service and product quality………………………………………19Inventory management…………………………………………………………. .19Operation management…………………………………………………………. .20Production management…………………………………………………………. 23EURO CAB CASE STUDYProduct and service quality……………………………………………………. .25Operation management…………………………………………………………25Product quality analysis: Methodology…………………………………………25Issues: Working attitude analysis………………………………………………. 25Operation management strategies: Quality Maintenance………………………. 28Conclusion………………………………………………………………………. 31Appendices………………………………………………………………………34References………………………………………………………………………. .35LONDON ZOOCASE STUDYHaving a grand area of 36 acres occupied with the live grand collection of the animals, the largest zoo in UK, London zoo has been the place which attracts a large number of the UK citizens. General introduction of London ZooA large number of the visitors visit the park and the zoo on the daily basis. On a busy day the lines of the people are seen building up in front of the park and the zoo to get the tickets.

Lesser people now make their ways to the zoos and the parks. Some thought need to be laid down as to how the people can make there ways to the parks and the zoos again. The number of people that visit the parks and the zoos is usually noticed not to be in a constant range. The greatest number of people is seen in the parks on the weekends, holidays and off seasons.

At these times the number of people can be ranging between 4000 and 6000. The numbers can increase up to 10,000, the highest limit being 18,000 when the zoo day was celebrated. Christmas season is the greatest holiday season but the attendance in the park decreases to as much as 40 to 50 people. All the staff of the park goes to their homes of the holiday celebration and the park and the zoo seem like ghost towns with no one around. Mission statement of the Zoological Society of LondonMintzberg and Ahlstrand (2005) include the mission statement of the zoological society of London is the conservation of all the animals in the world.

The conservation is difficult task when intended to be done in the wild. The conservation becomes organized and manageable when the animals are brought in the vicinity where the animals can be observed properly, can be looked after and can be cared for. Therefore the conservation is possible by keeping and presenting all the live collection of the animals in the zoos. It should be made sure that the conditions in which the animals are being looked after should be up to the standards, so the animal rights are not being violated.

The second part of the mission statement is the breeding of the different animal species through proper research in the institute. In addition to this, increasing the public awareness with regards to the animal rights, conservation of the animals and the breeding projects of the animals through the research conducted. Issues for the London Zoo in the present day: Increasing the visitorsKaplan and Norton (2004) discuss that the London zoo has to increase the number of the people that make there way to the park and the zoo.

The London zoo authorities need to think over as to what are the issues that they are facing in increasing the number of visitors to the zoo and the park. Here the issues have to be identified.

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