The paper “ Strategic Knowledge Management and Soft Systems Thinking” is an exciting example of the literature review on management. The dynamic, as well as a multifaceted environment that organizations are in currently, is forcing them to look for changes, which can assist them to become accustomed to this environment by continuously analyzing its own performance, monitoring the environment, aspiring for unceasing improvement. Such changes as addressed by Dasgupta and Gupta (2009, p. 203) are made possible through innovation, which is a crucial requirement for creating knowledge and thanks to the incessant forecasting, back-casting, and planning enables organizations to comprehend, model as well as plan the future to benefit them As stated by Hussain et al.
(2004), organizations that can improve as well as promote their human capital knowledge are well suited to manage changes in the multifaceted circumstances they find themselves. Soft Systems Methodology (SSM) created by Checkland some decades ago has demonstrated to be a much-examined social inquiry process into multifaceted problem circumstances that involve systems of human activity. According to Young (2009, p. 40), SSM has been used in various applications like project management, information systems, knowledge management, and many others.
It makes it possible for key problems to be removed from multifaceted situations as well as from conflicting sources of information. The sustainability concept according to Presley and Meade (2002, p. 101) is more and more gaining support in the manufacturing industry as a tool for lasting feasibility as well as corporate responsibility. Therefore, to allow for sustainability planning as well as application, scores of companies are examining forecasting as well as backcasting as methods that can help them comprehend, model as well as plan the future to benefit them.
For this reason, the essay seeks to critically discuss the Checkland quote in relation to the way that Soft Systems Thinking (SST) can develop an organization’ s intellectual capital.
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