The paper "Strategies for Operations Improvement at Coles Truganina DC" is a good example of a business case study. Coles Truganina DC (also called Coles Distribution Center) is a distribution center for Coles Property Group Limited constructed by Vaughan Constructions Limited. After completion of the construction process, assessment results indicated that the goals of the project were met and the property met the critical requirements of a distribution center. However, the performance of the facility depends on the effectiveness and efficiency of operations carried out within it after the completion.
As Trkman and Desouza (2012, p. 4) explained, an organization’ s operational performance is highly influenced by the effectiveness of the approaches taken to address the risks that the stakeholders and the entire organization are exposed to. The extent to which the staffing needs of a firm are addressed is dependent on a firm’ s staffing plan, and this has a direct impact on the effectiveness and efficiency of operations. A staffing plan should be developed with regard to available financial resources. In order to enhance the quality and quantity of productivity of an organization, the management should establish effective strategies for measuring and managing performance. Operations in the warehouse should also be improved by developing an inventory that directly addresses risks, and outlines the organizational strategies.
This is a projection that is also supported by Niknamfar (2015, p. 1086) who explained that the effectiveness of operations in a warehouse highly depends on the approach taken to manage the inventory held in the warehouse. Utilizing opportunities available to improve the sustainability of warehousing operations is vital in order to enhance the efficiency and longevity of the operations.
Last, an organization’ s performance is highly influenced by the effectiveness of the approaches taken by human resource management to address emerging or expected cultural issues (Alvesson, 2012, p. 47). An audit report of Coles Truganina DC after completion found out several issues that can have a significant impact on the operations of the site and thus, the management should address them. Ideally, the operations of Coles Truganina DC can be improved through assessing and addressing the expected risks, developing a suitable staffing plan, adopting effective performance measurement and management strategies, adopting the most suitable inventory management approach, establishing ways of addressing cultural issues that may arise and utilizing opportunities for warehousing sustainability improvement. Addressing Expected Risks An audit of Coles Truganina DC showed that the facility is exposed to several risks that can lead to significant negative impacts on its operations if they are not well addressed or managed.
First, the stakeholders of the organization are exposed to occupational health and safety risks (AH & S). As Butler (2012, p. 38) explains, OH & S risk refers to danger or harm on overall health that a person is exposed to.
Internal stakeholders of Coles Truganina DC are exposed to numerous OH & S risks. For example, the workers in the organization are likely to develop back pain problems because of regularly lifting and carrying heavy cartons when loading and offloading trucks. To address the risk, the organization should install a conveyor system meant to carry the cartons in order to reduce manual handling. The organization can install magnetic belt conveyors, bucket conveyors, screw conveyors or pneumatic conveyors (Butler, 2012, p.
41). In addition, the risk of developing a back pain problem can be reduced by using lift trucks instead of manual handling. To manage the risk further, the might need to offer the warehouse staff with manual handling training (Butler, 2012, p. 41). The staff and visitors at Coles Truganina DC may suffer fractures because of falls, strips, or slips. To reduce the risk, the floor should be kept dry and all workers should be provided with training on how to maintain good standards for housekeeping. The employees should as well be provided with footwear that protects them from slipping.
Besides, the floor designs should be changed and slippery tiles replaced with others that are not slippery in a bid of reducing accidents.
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