Essays on Stakeholder Engagement Strategy - Adoption of Office 365 Case Study

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The paper 'Stakeholder Engagement Strategy - Adoption of Office 365 " is a good example of a management case study. In the 21st century, the stakeholder engagement strategy has emerged as a best practice in management. Neil (2009) defined stakeholder engagement as a process in which the management involves individuals who could be affected by an organization’ s. Change management is often good for competition and growth of the organization, but if the stakeholders are not engaged, they will always reject the exercise (Fairlie 2011, p. 509). This is the same case with the University of South Australia who are intending to roll out Office365 which will also include email for students, staff and alumni.

However, the stakeholders are concerned about data security and back up especially with the use of cloud software and OneDrive. Therefore, using various models this paper will review and understand potential stakeholders, benefits (both direct and indirect), consequences and actions and devise stakeholder engagement strategy to address their concerns. The models to be used include the Kubler-Ross model, Adams, Hayes and Hopson model, Satir’ s model and Weinberg’ s critical points in change. 2.0 Discussing the strategies identified 2.1 Organizational structures Organizational structures are very important in stakeholder’ s engagement.

According to Jacobites (2007, p. 456), organizational structures are known not just to affect individual stakeholders but also to disrupt the decision makings and communication. Organizations with tall and complex finds have no proper stakeholder engagement strategy. For instance, the University of South Australia has a functional organization with many levels of hierarchies. In a functional structure, an organization is grouped into several functions such as human resource department, accounting and finance department, administration department (Jacobides 2007, p. 458), faculty of engineering and school of business and faculty of social sciences among others.

As such, a change in the organizational structure becomes a good strategy before stakeholder engagement. On the other hand, with a complex function structure, stakeholder engagement can be done at a functional level.


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