Meydan Royal Visit - Quality and Operation Management System - Example

The paper “Meydan Royal Visit - Quality and Operation Management System” is an engrossing example of the report on management. Meydan Royal Visit is one of the five-star hotels in Dubai, which has attracted millions of tourists around the world. The hotel is said to be influential in both the global and local hospitality industry generating almost a quarter of the total revenues realized from the industry. In this case, Meydan Royal Visit addresses the concerns of the entire paper, giving every detail of the hotel that meets the requirements of the quality management in any company setting.

Figure 1. The internal and external section of Meydan Royal Visit.

• • 1.1Quality Management Policy (Meydan Royal Visit)

Meydan Royal Visit has the objective of availing the high standardized services to its global customers thereby prioritizing their needs. The corporation has its objectives that favor the customers from potential rank across the world. The hotel believes that its services are affordable and satisfying given the fact that quality is an aspect that is keenly observed at every moment. Meydan Royal Visit has the following objectives to be met, which are expressed in statement form.

• Ensuring the provision of high-quality services to customers
• Create an excellent working environment
• Ensure the satisfaction of the customers is fully met based on their expectations
• Ensure the customers’ grievances are handled in the best way possible to reach the most satisfying solution

The set objectives are realistic and achievable following the hotel’s position and its capability in attaining the desired quality of the services. In its endeavors, the hotel had to put the following services into consideration.

• 24-hour reception of the visitors
• Provide the five-star services within the hotel environs
• Avail the entertainment and refreshment facilities that are suitable for the guests
• Set affordable and negotiable prices for the services offered in the premise
• Stage a safe and well-guarded environment for both the guests and the hotel employees
• Ensure the prevalence of the associative practical training programs for the staff members with an intension of updating on their skills and work experiences thereby knowing the changes in terms of hospitality.