The paper “ Sydney Theatre Company’ s Financial Difficulties, Total Quality Management, Open Systems Thinking” is a potent example of a case study on business. Initially, the group hardly knew a lot pertaining to the Sydney Theatre Company. However, on reading the articles about the company, the group attained immense knowledge about it. Thus, they have acquainted with the actuality that the company is a not-for-profit organization that deals with arts. It is the largest theatre company within Australia under the management of Cate Blanchett, the Australian film star as well as two businessmen who play the roles of general manager and co-chief executive.
Prior to the emergence of the three managers, Sydney Theatre Company faced some financial difficulties. However, the three persons, though from diverse backgrounds, share a common passion, which is aiding the Sydney Theatre Company into an opulent enterprise and superior commodity. Accordingly, the three persons namely Cate Blanchett, Patrick McIntyre, and Andrew Upton work in collaboration to enhance massively the company’ s landscape. Moreover, the group has attained knowledge that via investments as well as financial aid through numerous avenues, Sydney Theatre Company has grown into an affluent venture.
The company has attained financial aid from sponsors, generous subscribers, young theatergoers, philanthropists, and the government. As evidenced in Uncle Vanya, the group has realized that young theatergoers have a tendency of spending their money in purchasing entry tickets to the shows. Moreover, the group learned that the company has diversified its operations, thus attaining a turnover of approximately $30 million. 65% of the company’ s income emanates from the box office, which incorporates overseas ticketing and subscriptions, 12% emerges from philanthropic and corporate support, 9% from Australian Council and Arts NSW, government funding is 9%, and 5% is from auxiliary income. Among the numerous aspects that the group has learned about the Sydney Theatre Company, is the significance of relationships to the future of the theatre.
Just like any other organization and business, healthy relationships form the basis for maintaining the continued success of the company. Hence, the company has maintained affiliations with highly regarded sponsor companies such as GIO, Goldman Sachs, and Commonwealth Bank. Moreover, Sydney Theatre Company has established close alliances with schools, universities, and cultural groups with the aim of augmenting their exposure. The group has learned that the Sydney Theatre Company is committed to total quality management.
Upton, McIntyre, and Blanchett work in unison in offering the theatre’ s total quality management. In this context, they look into the long-term thrive of the business, which enables them to know where they are headed. Ultimately, the group is acquainted with the company’ s strive for quality. They know that the Sydney Theatre Company is quality driven and thus it aims at meeting the customer needs.
Through its well-established affiliations with the stakeholders, Sydney Theatre Company enjoys ingenious inputs that allow it to endow its customers with quality services and goods. Besides, the company’ s lucid policies in addition to the core skills of the manager have enhanced the inimitable character of the company. Moreover, Upton, McIntyre, and Blanchett possess the managerial functions, including leading, controlling, planning, and organizing the way the company is run. Accordingly, these facets have led to the company’ s massive exposure, accumulation of vast wealth, and steady support from corporate entities, sponsors, and consumers.