Essays on Systems And Operations Management Essay

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Table of ContentSystems and Operations Management. .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .. 3Executive summary. .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... ... 3Introduction. .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .. 3Discussion. .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... . 4The Role of Systems and Operations Management at Airbus. .... .... .... .... .... .... .... .... .... .... .. 4Updating Airbus’ Information Systems and Operations Management. .... .... .... .... .... .... .... . 7The Role of Soft System Methodology in Analyzing and Defining the Business Requirement of Airbus. .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... 9The People, Technology and Organisational Issues Involved in Improving the Operations at Airbus. .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... . 13Conclusion and Recommendations. .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... 15References. .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .. 17Systems and Operations ManagementExecutive summaryAs a result of the rising competition in the industrial operation in the world today, systems and operations management form the most imperative area in which the companies can gauge their competitive advantage (Salvendy, 2001, pg 22).

The paper will look at system and operations management using the Airbus Company case study. Under this, the paper will focus on the functions of the system and operations management to the company, how the company has taken advantage of its system and operations to find competitive advantage. Some of the failures in the process shall be of major concern and ultimately recommendations will be made to strengthen the company’s operations. IntroductionOperations management is a section of management that takes into consideration the supervising, designing, and redesigning industry functions in the provision of goods and services.

In this case, the management makes sure that business activities are effective in terms of utilizing the little available recourses. The activities that transform inputs into outputs are well controlled to maximise on productivity. In summary, the activities that are involved in operations management comprise of product manufacture, improvement, assembly, and ultimately distribution. This paper will analyse a case study of Airbus in relation to systems and operations management. This will include the determination of the functions of systems and operations management at the company, the need for updating of the information systems and operations management as well as how people, technology and organizational issues affect the improvements at Airbus manufacturing company (Salvendy, 2001, pg 73).

DiscussionThe Role of Systems and Operations Management at AirbusIn essence, systems and operations management is a field in business undertaking that concerns all the activities of a company. This runs from the production of goods and service to the point of consumption (Slack, Chambers & Johnstone, 2010, pg 112).

These activities usually involve people at work to the technological machinery which is applied to produce goods that can satisfy the needs of customer and at the same time maintain the company’s profitability. Systems and operations management is therefore imperative in any business as it determines the decisions made within the company about the running of company activities. This has to put into consideration the strategic plans of the company and how changes would be implemented to accommodate new ideas for the well being of the company. Looking at Airbus Company, this is one of the main competitors in the manufacture of airplanes getting competition mainly from Boeing Company.

The system and operations management is therefore important for the Airbus Company to weight its market standards and how to make changes to meet clientele requirements. This has been well illustrated in the case study when the company intends to venture into new products that can reduce delays and increase profitability of the company. In the first place, the company through the system and operations management carries out a survey of the need to construct a larger passenger aircraft.

For safety of not losing out when they venture into this activity, the company’s operation system consulted with the major competitors in the market so that it could be established whether they have the same ideas or not. The role of the operations and system management is to offer a systematic or step by step procedure into the production of a good or service up to the point this product will reach clients (Slack, Chambers & Johnstone, 2010, pg 132).

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