The paper “ The Role of Systems and Operations Management at Airbus” is a cogent example of the case study on management. As a result of the rising competition in the industrial operation in the world today, systems and operations management form the most imperative area in which the companies can gauge their competitive advantage (Salvendy, 2001, pg 22). The paper will look at system and operations management using the Airbus Company case study. Under this, the paper will focus on the functions of the system and operations management to the company, how the company has taken advantage of its system and operations to find a competitive advantage.
Some of the failures in the process shall be of major concern and ultimately recommendations will be made to strengthen the company’ s operations. IntroductionOperations management is a section of management that takes into consideration the supervising, designing and redesigning industry functions in the provision of goods and services. In this case, the management makes sure that business activities are effective in terms of utilizing the little available recourses. The activities that transform inputs into outputs are well controlled to maximize productivity.
In summary, the activities that are involved in operations management comprise of product manufacture, improvement, assembly, and ultimately distribution. This paper will analyze a case study of Airbus in relation to systems and operations management. This will include the determination of the functions of systems and operations management at the company, the need for updating of the information systems and operations management as well as how people, technology and organizational issues affect the improvements at Airbus manufacturing company (Salvendy, 2001, pg 73). DiscussionThe Role of Systems and Operations Management at AirbusIn essence, systems and operations management is a field in business undertaking that concerns all the activities of a company.
This runs from the production of goods and service to the point of consumption (Slack, Chambers & Johnstone, 2010, pg 112). These activities usually involve people at work to the technological machinery which is applied to produce goods that can satisfy the needs of customer and at the same time maintain the company’ s profitability.
Slack, N., Chambers, S. & Johnstone, R., 2010. (6th Ed). Operations Management. Harlow: Pearson.
Wilson, B. 2001. Soft systems methodology: conceptual model building and its contribution. New York: John Wiley and Sons.
Mahadevan, M. 2011. Operations Management: Theory and Practice. New Delhi: Pearson Education India
Chary, C. 2009. Production and operations management. New York: Tata McGraw-Hill Education.
Ahoy, C. 2008. 2008. Customer-Driven Operations Management: Aligning Business Processes and Quality Tools to Create Operational Effectiveness in Your Company. New York: McGraw-Hill Professional.
Roy, R. 2007. A Modern Approach to Operations Management. London: New Age International.
Meyler, K., et al. 2008. System Centre Operations Manager 2007 Unleashed. New York: Sams Publishing.
Khosrowpour, M., et al. 2004. Innovations through information technology: 2004 Information Resources Management Association International Conference, New Orleans, Louisiana, USA, May 23-26, 2004, Volume 1. California: Idea Group Inc (IGI).
Salvendy, G. 2001. Handbook of industrial engineering: technology and operations management. New York: Wiley-IEEE.
Khosrowpour, M., et al. 2000. Challenges of information technology management in the 21st century: 2000 Information Resources Management Association International Conference, Anchorage, Alaska, USA, May 21-24, 2000. California: Idea Group Inc (IGI).
Browne, J., Mas, R. & Hlodversson, O. 1996. IT and manufacturing partnerships: delivering the promise: proceedings of the Conference on Integration in Manufacturing, Galway, Ireland, 2-4 October 1996. New York: IOS Press.
Khosrowpour, M. 2003. Information technology and organizations: trends, issues, challenges and solutions, Volume 1. California: Idea Group Inc (IGI).